Ordering.co vs UrbanPiper
Ordering.co
ordering.co
UrbanPiper
urbanpiper.comSide by side
| Figure | Ordering.co | UrbanPiper |
|---|---|---|
| Price from | — | £79/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 8 | 2 |
| Spec score · Cloud Kitchen Software | 8.1 (#5) | 7.8 (#8) |
| Spec score · Online Ordering Software | 8.0 (#7) | 7.7 (#14) |
| Spec score · Food Delivery Software | 8.0 (#11) | 7.7 (#16) |
| Spec score · Restaurant Online Ordering Software | 7.7 (#88) | 8.5 (#21) |
| Integrations | Supported integrations include POS platforms such as Oracle Simphony, Clover, Square, Deliverect, ItsaCheckmate, and Stream, plus delivery providers such as Uber Direct, DoorDash Drive, and Lalamove. | UrbanPiper lists POS systems, fulfillment services, delivery platforms, and online ordering integrations, including Deliveroo, DoorDash, and Careem. |
| Security | The maker describes encrypted data transmission, secure cloud infrastructure, access controls, continuous monitoring, backups, and platform-level protections for business and customer data. | UrbanPiper says it is SOC 2 Type 2 certified and cites existing ISO and GDPR compliance. |
| Support | Standard support and platform updates are included; expanded support and agreed SLAs are Enterprise options. | The company lists support by email and WhatsApp and describes support teams across multiple regions. |
Plans
Ordering.co
- HobbyPrice not published
- Startup PlatinumPrice not published
- Enterprise Premium + Open Source$2,000 a month
- PlatinumPrice not published
- UltraPrice not published
- Restaurant$99 a month
- Marketplace$500 a month
- Enterprise$2,500 a month
In their own words
Ordering.co
Ordering.co provides infrastructure for customer-facing ordering, order operations, integrations, and developer extensions. The platform includes branded websites and apps, menus, checkout and payments, real-time order management, delivery tools, marketing, loyalty, and reporting. Customer, business, and driver apps are available for iOS and Android. Every plan includes API and MCP access, alongside frontend source code under its license terms. Integrations include POS platforms such as Oracle Simphony, Clover, Square, Deliverect, ItsaCheckmate, and Stream, plus delivery providers including Uber Direct, DoorDash Drive, and Lalamove. Restaurant is $99 per month with unlimited orders; Marketplace is $500 a month with 5,000 orders and $0.29 for each additional order. Enterprise is listed from $2,500 a month. A 5% AI technology fee applies only to eligible revenue from AI ordering conversations. Other costs, including payment processing and third-party fees, may be separate. Enterprise customers can arrange deployment in their own cloud account.
UrbanPiper
UrbanPiper connects restaurants’ existing POS systems with ordering channels and delivery platforms so orders can be managed in one place. Its web-based Hub includes order management, menu and stock tools, store controls, analytics, reporting, payment reconciliation, and multi-store control; it can be added to an existing POS without additional hardware. Orderline AI answers customer calls, takes orders, handles reservations and questions, then sends orders to the POS. Meraki provides branded online ordering websites and apps connected to a restaurant’s POS, with no aggregator commission on direct orders. The company lists more than 250 POS and delivery platform integrations, including Deliveroo, DoorDash, and Careem. UrbanPiper says restaurants typically go live within 7–14 working days, depending on POS and delivery-platform count. Hub is listed at £79 a month, with unlimited orders and no per-order charges, setup fee, or additional costs. Pricing may depend on scale, order volumes, locations, integrations, and products; a free trial is available.