OTRS vs SolarWinds Service Desk

OTRS

6.6 #45 in IT Knowledge Base Software

About OTRS

SolarWinds Service Desk

6.9 #30 in IT Knowledge Base Software

About SolarWinds Service Desk
OTRSSolarWinds Service Desk
Free planNo
Free trialYes
Paid from$39/mo
PlatformsAndroid, api, iOS, Linux, self-hosted, WebAndroid, api, iOS, Web
Free planNoNo
Deployment optionshybrid
Single sign-onYes
SLA managementYes
IT asset managementYes
Approval workflowsYes
Knowledge baseYes
Employee portalYes
Asset managementYes
Mobile appsYes
Paid from39 /mo

Listed together in Best IT Knowledge Base SoftwareBest IT SLA Management SoftwareBest IT Change Management SoftwareBest IT Problem Management SoftwareBest CMDB SoftwareBest IT Service Catalog Software