OTRS vs TOPdesk

OTRS

5.5 #60 in IT Knowledge Base Software

About OTRS

TOPdesk

6.9 #22 in IT Knowledge Base Software

About TOPdesk
OTRSTOPdesk
Free planNoNo
Free trialNoYes
Paid from—£51/mo
Open sourceNoNo
PlatformsWeb, LinuxAndroid, api, iOS, self-hosted, Web
Free planNoNo
Single sign-on—Yes

Both are listed in Best IT Knowledge Base Software, Best IT SLA Management Software, Best IT Change Management Software, Best IT Problem Management Software, Best CMDB Software, Best IT Service Catalog Software. On Specifiction, TOPdesk scores higher on our published basis.