Otter vs ScanOrbit
Otter
tryotter.comScanOrbit
scanorbit.inSide by side
| Figure | Otter | ScanOrbit |
|---|---|---|
| Price from | $79/mo | Free |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Cloud Kitchen Software | 7.4 (#11) | 8.0 (#6) |
| Product | Otter describes itself as a restaurant POS and operating system for managing orders, menus, couriers, finances, promotions and other restaurant operations in one place. | ScanOrbit describes itself as an AI-powered commerce platform for Indian restaurants and retail brands. |
| Support | Otter advertises 24/7 support, and its Help Center offers live chat and text support at +1 (888) 681-8837. | The contact page promises replies to every email within one business day and provides priority support for existing customers. |
Plans
In their own words
ScanOrbit
ScanOrbit is a web-based commerce platform for restaurants, cafés, and retail brands in India, serving single locations and multi-store chains. Customers can scan a table QR code to view a video-led menu and place orders without installing an app. Staff get a real-time kitchen order stream with course and timing tags, prep estimates, and sound and visual alerts. Inventory tools cover multi-store stock, low-stock alerts, vendors, purchase orders, location transfers, waste tracking, and recipe costing. Loyalty and CRM features include points, visit streaks, coupons, customer segments, and automated win-back messages. Five AI agents address campaigns, store analytics, customer behavior, market intelligence, and expansion insights. Razorpay is the named payment integration, with UPI, cards, and netbanking; ScanOrbit lists zero platform commission. The free plan is free during launch, with infrastructure and hosting included; paid plans are planned for later. A free trial is also offered. Businesses can export a SQL dump with media files. The privacy policy describes encrypted database connections, HTTPS, access controls, and ScanOrbit as processor for business data stored on Cloudflare infrastructure.