| Price from | $79/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 3 | 1 |
| Spec score · Restaurant Order Management Software | 7.4 (#9) | 7.6 (#7) |
| Integrations | Otter lists integrations across POS, online ordering, couriers, labor, inventory, virtual brands, gift cards and payments, including Uber Eats, DoorDash, Toast, Square and Stripe. | The order management page names Foodpanda, Uber Eats, QuickBooks, Mailchimp, Toast, Square and Clover as supported integrations. |
| Offline operation | Otter advertises wireless offline mode so restaurants can continue service when the internet connection drops. | The integration page says core systems have an offline mode and automatically sync again when the connection returns. |
| Onboarding | Otter says onboarding specialists can get a restaurant set up in 7 days or less. | The company says most brands go live within a few weeks, depending on scope and integrations, beginning with a single-store pilot. |
| Order management | Otter brings in-store, pickup and delivery orders into one POS screen. | Its order management system brings online orders, delivery app orders and in-house tickets into a unified workflow. |
| Product | Otter describes itself as a restaurant POS and operating system for managing orders, menus, couriers, finances, promotions and other restaurant operations in one place. | SimpleX describes itself as an end-to-end commerce platform for restaurants, connecting websites, mobile apps, kiosks, call center, delivery management, CRM, and loyalty. |
| Security | Otter's privacy policy says it has technical and physical safeguards to help protect personal data, while noting that no storage or transmission method is completely secure. | The order management page says customer data is stored securely, PCI compliance is supported, and two-factor authentication protects against unauthorized access. |
| Support | Otter advertises 24/7 support, and its Help Center offers live chat and text support at +1 (888) 681-8837. | Every customer receives guided onboarding and ongoing support across their operating regions. |
