Outline vs Zendesk Guide
Outline
getoutline.com
Zendesk Guide
zendesk.comSide by side
| Figure | Outline | Zendesk Guide |
|---|---|---|
| Price from | $10/mo | $19/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 10 |
| Spec score · Knowledge base software | 7.7 (#94) | 9.2 (#3) |
| Publishing audience | both | both |
| Content analytics | Yes | Yes |
| Custom domain | Yes | Yes |
| Free plan | No | No |
| SSO support | Yes | Yes |
| Paid from | 10 | 55 |
| Version history | Yes | Yes |
Plans
Outline
- 1–10 team members$10 a month
- 11–100 team members$79 a month
- 101–200 team members$249 a month
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.