Pabau vs Symplast
Pabau
pabau.comSymplast
symplast.comSide by side
| Figure | Pabau | Symplast |
|---|---|---|
| Price from | — | $300/mo |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | — | Yes |
| macOS | — | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 5 | 4 |
| Spec score · Plastic Surgery Software | 6.9 (#8) | 8.1 (#4) |
| Spec score · Medical Spa Software | 6.9 (#16) | 8.1 (#7) |
| Spec score · Med Spa Software | 7.0 (#25) | 8.2 (#7) |
| Spec score · Medical Spa Scheduling Software | 7.0 (#27) | 8.2 (#10) |
| Founded | 2012 | A Symplast company article says it was founded by plastic surgeons in 2013. |
| Headquarters | Skopje, North Macedonia | Symplast lists its address as 6750 N. Andrews Ave., Suite 200, Fort Lauderdale, Florida 33309. |
| Hosting | Pabau says application data is hosted on DigitalOcean, with its primary production environment in London and another region in Singapore for APAC customers; patient files are stored on AWS in London. | Symplast describes itself as fully cloud-based and accessible from supported devices without a VPN. |
| Integrations | Pabau says it integrates with 30+ tools, including Stripe, Xero, Google Calendar, Outlook, Zoom, HubSpot, Salesforce, Slack, and Reserve with Google. | The public integrations page currently lists ImageAssist, which synchronizes standardized clinical photographs into patient charts. |
| Security | Pabau states that data at rest is encrypted with LUKS and AES-256, data in transit uses TLS 1.2 or higher, and backups are performed daily and retained for six months. | Symplast markets HIPAA-secure communications, media and AI running inside its HIPAA-compliant infrastructure. |
Plans
Pabau
- EnterprisePriced on request
- GroupPriced on request
- MediumPriced on request
- SoloPriced on request
- TeamPriced on request
Symplast
- Basic$300 a month
- GrowthPriced on request
- LaunchPriced on request
- VelocityPriced on request
In their own words
Symplast
Symplast is a cloud-based EHR and practice management platform built for medical aesthetics, including plastic surgery practices and med spas. Its clinical tools include customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing and virtual consultations. A branded patient app supports secure messaging, push notifications, consent forms, photo sharing, virtual visits and invoice payments. CRM and Practice Growth Services cover lead capture, automated follow-up, conversion workflows, campaigns and reporting support. Symplast Payments supports card processing, remote payment links, recurring plans, CareCredit integration and patient app payments. The company says it can migrate data from other practice systems and provides milestone-based, role-aligned implementation training, with ongoing training included. It describes its patient app and media management as HIPAA-secure or HIPAA-compliant, and says each plan includes access to real-person support within 60 seconds. The platform is available on Android, iOS, macOS, web and Windows. Pricing is on request. The standard agreement is one year with monthly payments and a one-time setup fee for implementation and migration.