PagerDuty vs Piro
PagerDuty
pagerduty.comPiro
heva-co.github.ioSide by side
| Figure | PagerDuty | Piro |
|---|---|---|
| Price from | $21/mo | — |
| Free plan | Yes | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 9 | 0 |
| Spec score · On-Call Scheduling Software | 9.0 (#2) | 7.2 (#21) |
| Headquarters | San Francisco, California, United States | New York, NY, USA |
| Integrations | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. | Listed integrations include Google Chat, Jira, generic outbound webhooks, and Google Cloud Monitoring. |
| Security | PagerDuty says it continuously monitors its systems to protect customer data and reports FedRAMP authorization at the Low baseline. | The maker says integration credentials and secret fields are encrypted in the database and that the self-hosted product has no telemetry, tracking, or phone-home. |
| Support | The pricing comparison lists Knowledge Base and Community access across plans, while Standard Email & Chat Support is not included in Free and is included in Professional and higher plans. | The security policy asks users to report vulnerabilities by email and says the team aims to respond within 48 hours. |
Plans
PagerDuty
- FreeFree
- Incident Management FreeFree
- Professional annual$21 a month
- Professional monthly$25 a month
- Business annual$41 a month
- PD Reliability Platform Starter$2,800 a year
- PD Reliability Platform Essential$12,000 a year
- Incident Management ProfessionalPrice not published
- PD Reliability Platform UltimatePriced on request
In their own words
PagerDuty
PagerDuty manages incidents from detection through resolution using automation and real-time collaboration. Its AIOps tools are described as reducing alerts, automating repetitive tasks, and accelerating resolution, while PagerDuty Automation standardizes workflows across people, tools, and systems. Teams can use on-call scheduling, escalation policies, stakeholder updates, ChatOps incident actions, and post-incident reviews. PagerDuty lists more than 750 integrations, with connections through email, API, or MCP; examples include AWS, Slack, Anthropic Claude Connector, Microsoft Teams, Cursor, and Datadog. Its iOS and Android apps support incident response, schedules and overrides, incident context, and automated response tasks, but require a PagerDuty account. The free Incident Management plan covers up to five users, one on-call schedule, and one escalation policy. Paid incident management starts at $21 per user per month with annual billing, and a 14-day trial is listed. PagerDuty says it serves developers, reliability engineers, customer success, security, and C-suite teams. It reports SOC 2 Type II examinations and ISO 27001 certification for its services.
Piro
Piro is a self-hosted status page, uptime monitoring and incident-response platform for engineering teams. Its checks cover HTTP, DNS, SSL, TCP, Ping, gRPC, sandboxed JavaScript and inbound heartbeats. Public status pages can show uptime history, latency trends, incidents and scheduled maintenance. Incident tools include on-call schedules, escalation policies, verified alert channels, incident records and postmortems. Teams can declare services, checks and alert rules in YAML, then manage them through the Piro CLI or REST API. A single-region setup can run checks in-process; standalone workers support monitoring across regions. Integrations include Google Chat, Jira, GCP Cloud Monitoring, email, Telegram, Twilio SMS, ntfy and outbound webhooks. Android and iOS apps provide end-to-end encrypted push notifications. Piro supports OIDC and SAML 2.0 sign-on and Owner, Admin, Member and Viewer roles. The maker says credentials and secret fields are encrypted at rest and that the product has no telemetry, tracking or phone-home. Piro is open source under AGPL-3.0; offering it as a paid or public managed service for others requires making modifications available under the same license.