PagerDuty vs Squid Alerts
PagerDuty
pagerduty.comSquid Alerts
squidalerts.comSide by side
| Figure | PagerDuty | Squid Alerts |
|---|---|---|
| Price from | $21/mo | $89/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 9 | 2 |
| Spec score · On-Call Scheduling Software | 9.0 (#2) | 7.6 (#16) |
| Alert routing | PagerDuty provides phone, SMS, email, push, and chat-based notifications with automated escalation and prioritization. | Routing rules can forward alerts to another team, convert them to incidents, or ignore them. |
| Integrations | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. | The maker names ServiceNow, JIRA, SolarWinds, Microsoft Teams, Slack, Splunk, and Jenkins as integration examples. |
| On-call scheduling | Teams can configure on-call schedules, escalation policies, rotations, and overrides to reach the responsible responder. | Teams can configure primary and secondary on-call resources, recurring schedules, and automatically generated schedules. |
| Security | PagerDuty says it continuously monitors its systems to protect customer data and reports FedRAMP authorization at the Low baseline. | The data security policy says data in transit is encrypted with SSL and HTTPS/TLS and data at rest with AES-256 or higher. |
| Support | The pricing comparison lists Knowledge Base and Community access across plans, while Standard Email & Chat Support is not included in Free and is included in Professional and higher plans. | The Startup plan includes email support, while Professional includes email and phone support. |
Plans
PagerDuty
- FreeFree
- Incident Management FreeFree
- Professional annual$21 a month
- Professional monthly$25 a month
- Business annual$41 a month
- PD Reliability Platform Starter$2,800 a year
- PD Reliability Platform Essential$12,000 a year
- Incident Management ProfessionalPrice not published
- PD Reliability Platform UltimatePriced on request
In their own words
PagerDuty
PagerDuty manages incidents from detection through resolution using automation and real-time collaboration. Its AIOps tools are described as reducing alerts, automating repetitive tasks, and accelerating resolution, while PagerDuty Automation standardizes workflows across people, tools, and systems. Teams can use on-call scheduling, escalation policies, stakeholder updates, ChatOps incident actions, and post-incident reviews. PagerDuty lists more than 750 integrations, with connections through email, API, or MCP; examples include AWS, Slack, Anthropic Claude Connector, Microsoft Teams, Cursor, and Datadog. Its iOS and Android apps support incident response, schedules and overrides, incident context, and automated response tasks, but require a PagerDuty account. The free Incident Management plan covers up to five users, one on-call schedule, and one escalation policy. Paid incident management starts at $21 per user per month with annual billing, and a 14-day trial is listed. PagerDuty says it serves developers, reliability engineers, customer success, security, and C-suite teams. It reports SOC 2 Type II examinations and ISO 27001 certification for its services.
Squid Alerts
Squid Alerts has no write-up on Specifiction yet; its figures are above.