PagerDuty vs UTMStack
PagerDuty
pagerduty.com
UTMStack
utmstack.comSide by side
| Figure | PagerDuty | UTMStack |
|---|---|---|
| Price from | $21/mo | $238.80/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | Yes |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | Yes |
| Plans published | 9 | 6 |
| Spec score · Alert Management Software | 9.0 (#3) | 8.5 (#6) |
| Compliance | PagerDuty reports completed SOC 2 Type II examinations and ISO 27001 certification for its services. | UTMStack scores nine frameworks, including GDPR, HIPAA, PCI DSS 4.0, SOC 2, CMMC 2.0 and ISO 27001:2022, using a shared NIST SP 800-53 control library. |
| Integrations | PagerDuty advertises more than 750 integrations and lists monitoring, cloud, ITSM, collaboration, security, and developer tools. | The integrations catalog lists 33 built-in connectors covering operating systems, clouds, firewalls, endpoint security, VMware, databases, Suricata, GitHub and UTMStack health logs. |
| Licence | PagerDuty's terms describe the service and documentation as proprietary technology and prohibit copying, modification, reverse engineering, and redistribution. | The public repository identifies UTMStack as open-source software under the GNU Affero General Public License version 3. |
| Rating on G2 | 4.5 out of 5 from 979 reviews | 4.4 out of 5 from 9 reviews |
| Rating on TrustRadius | 8.5 out of 10 from 313 reviews | 0 out of 10 from 0 reviews |
| Support | The pricing comparison lists Knowledge Base and Community access across plans, while Standard Email & Chat Support is not included in Free and is included in Professional and higher plans. | UTMStack advertises 24/7 customer service and technical support, while paid cloud tiers include premium support through tickets and chat. |
| What it does | PagerDuty is a SaaS incident-management and digital-operations platform that collects alerts, routes them to responders, and coordinates resolution. | UTMStack combines SIEM, XDR, SOAR, threat intelligence, log management and compliance reporting in one security console. |
Plans
PagerDuty
- FreeFree
- Incident Management FreeFree
- Professional annual$21 a month
- Professional monthly$25 a month
- Business annual$41 a month
- PD Reliability Platform Starter$2,800 a year
- PD Reliability Platform Essential$12,000 a year
- Incident Management ProfessionalPrice not published
- PD Reliability Platform UltimatePriced on request
UTMStack
- UTMStack v11 Free TrialFree
- UTMStack v11 Essential$238.80 a month
- UTMStack v11 Standard$444 a month
- UTMStack v11 Premium$630 a month
- UTMStack v11 Advanced$1,140 a month
- UTMStack v11 Ultimate$1,908 a month
In their own words
PagerDuty
PagerDuty manages incidents from detection through resolution using automation and real-time collaboration. Its AIOps tools are described as reducing alerts, automating repetitive tasks, and accelerating resolution, while PagerDuty Automation standardizes workflows across people, tools, and systems. Teams can use on-call scheduling, escalation policies, stakeholder updates, ChatOps incident actions, and post-incident reviews. PagerDuty lists more than 750 integrations, with connections through email, API, or MCP; examples include AWS, Slack, Anthropic Claude Connector, Microsoft Teams, Cursor, and Datadog. Its iOS and Android apps support incident response, schedules and overrides, incident context, and automated response tasks, but require a PagerDuty account. The free Incident Management plan covers up to five users, one on-call schedule, and one escalation policy. Paid incident management starts at $21 per user per month with annual billing, and a 14-day trial is listed. PagerDuty says it serves developers, reliability engineers, customer success, security, and C-suite teams. It reports SOC 2 Type II examinations and ISO 27001 certification for its services.
UTMStack
UTMStack is an open-source unified threat management platform that combines SIEM and XDR. It provides log management and correlation, threat detection and response, threat intelligence, alert investigation, file classification, SOC AI-powered analysis, and compliance capabilities. Its modules include vulnerability management, access-rights auditing, automated incident response, endpoint protection, dark-web monitoring, and file tracking. The platform correlates data during ingestion before indexing to support real-time detection and reduce alert noise. Deployment options include an ISO, Ubuntu installer, cloud SaaS tenant, virtualized environments, physical servers, and public-cloud virtual machines. Its v11 guide is designed for Ubuntu 24.04 LTS and also notes Red Hat support. The free trial is free; Essential costs $238.80 a month, billed monthly, and supports 25–50 devices on average with 150 GB HOT storage. Deployments above 500 data sources or devices require secondary worker nodes for horizontal scaling.