PagerTree vs Squid Alerts
PagerTree
pagertree.comSquid Alerts
squidalerts.comSide by side
| Figure | PagerTree | Squid Alerts |
|---|---|---|
| Price from | $12.50/mo | $89/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 7 | 2 |
| Spec score · On-Call Scheduling Software | 8.9 (#3) | 7.6 (#16) |
| Escalations | Escalation policies support unlimited layers, configurable timeouts, repeating alerts up to three times, and reassignment. | Escalation chains can notify people by email, SMS, or voice call and continue until an incident is acknowledged or resolved. |
| Integrations | Official integrations include Microsoft Teams, Zendesk, Twilio, SolarWinds and Honeybadger, and custom integrations are supported. | The maker names ServiceNow, JIRA, SolarWinds, Microsoft Teams, Slack, Splunk, and Jenkins as integration examples. |
| On-call scheduling | The service provides drag-and-drop schedules, public or private calendars, overrides, reminders, rotations and calendar synchronization. | Teams can configure primary and secondary on-call resources, recurring schedules, and automatically generated schedules. |
| Purpose | PagerTree helps teams share on-call responsibility and respond faster to incidents. | Squid Alerts provides on-call calendars, incident escalation, and rule-based alert routing for IT organizations. |
| Security | PagerTree states that traffic uses HTTPS and HSTS, stored data uses AES-256 encryption, databases are backed up hourly and infrastructure runs across multiple availability zones. | The data security policy says data in transit is encrypted with SSL and HTTPS/TLS and data at rest with AES-256 or higher. |
Plans
PagerTree
- BasicFree
- BasicFree
- Pro$15 a month
- Elite$19 a month
- Pro$150 a year
- Elite$190 a year
- EnterprisePriced on request
In their own words
PagerTree
PagerTree helps teams share on-call responsibility and respond to incidents. Its scheduler supports rotations, overrides, reminders, calendar sync, and public, private, or password-protected schedules. Escalation policies allow unlimited layers, configurable timeouts, repeated alerts up to three times, and reassignment. Notifications can arrive by push, email, SMS, voice, WhatsApp, or Slack. PagerTree can aggregate and deduplicate similar alerts, with aggregation periods configurable from 15 minutes to 30 days. Integration options include email, webhook, and custom webhook. Single sign-on uses SAML 2.0 and supports identity providers such as Azure, Okta, and Google. PagerTree says data is encrypted at rest with AES-256, communications use SSL/HTTPS, and encrypted database backups run hourly. Basic costs nothing for up to five users and two teams, with three months of data retention. Pro is $15 a month per user; Elite is $19 a month per user. SMS and voice coverage varies by country.
Squid Alerts
Squid Alerts has no write-up on Specifiction yet; its figures are above.