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SPECIFICTION
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Paligo vs Viking Docs

Paligo

paligo.net

Viking Docs

vikingdocs.com

Side by side

FigurePaligoViking Docs
Price from$416.67/mo$39/mo
Free planYesYes
Free trialYesYes
Open source——
WebYesYes
APIYes—
Plans published64
Spec score · Knowledge base software8.9 (#9)8.0 (#80)
AudiencePaligo says it serves organizations in software, manufacturing, and regulated industries, including companies managing technical documentation, policies, procedures, and knowledge content.both
Custom domainYesYes
Free planNoYes
SupportBusiness includes standard support; Enterprise includes priority support and guaranteed SLAs, with stated target response times of two hours for urgent and four hours for high-priority issues.The Free plan lists community support, Starter lists email support, and Viking Docs lists priority support.

Plans

Paligo

  • Business$15,000 a year
  • Nexus Portal$5,000 a year
  • Nexus Portal free tierFree
  • Nexus Answers$6,000 a year
  • Nexus Answers free tierFree
  • EnterprisePriced on request

Paligo pricing →

Viking Docs

  • FreeFree
  • Starter$39 a month
  • Viking Docs$55 a month
  • FreePrice not published

Viking Docs pricing →

In their own words

Paligo

Paligo is a cloud-based component content management system for creating, managing, translating, and publishing technical documentation and knowledge assets. Structured authoring includes topic-based content, reuse, variables, version branching, revision history, and workflow management. Teams can publish to PDF, HTML5, eLearning, and GitHub Flavored Markdown. Paligo says it serves organizations in software, manufacturing, and regulated industries managing technical documentation, policies, procedures, and other knowledge content. Listed integrations include Zendesk, Freshdesk, GitHub, GitLab, Amazon S3, Slack, Salesforce, ServiceNow, and Phrase; some may require a separate subscription. A REST API supports external connections and task automation. Paligo states its information security management system is certified to ISO 27001:2022, and that service data is encrypted at rest with AES-256 and in transit with TLS. Business costs $15,000 a year, billed annually per author, from $15,000 per year; it includes two authors and two languages. There is no free plan, but a free trial is available. Upload integrations have a 500 MB limit, except GitHub at 100 MB; the general limit can be raised on request.

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Viking Docs

Viking Docs has no write-up on Specifiction yet; its figures are above.

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