Paligo vs WebWorks ePublisher
Paligo
paligo.netWebWorks ePublisher
webworks.comSide by side
| Figure | Paligo | WebWorks ePublisher |
|---|---|---|
| Price from | $416.67/mo | $27.08/mo |
| Free plan | Yes | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| API | Yes | — |
| Plans published | 6 | 3 |
| Spec score · Help Authoring Tools | 8.6 (#3) | 7.6 (#17) |
| Founded | 2015 | 1992 |
| Headquarters | Solna, Sweden | Austin, Texas, United States |
| Support | Business includes standard support; Enterprise includes priority support and guaranteed SLAs, with stated target response times of two hours for urgent and four hours for high-priority issues. | Support resources include product documentation, a Support Hub ticket channel, WebWorks Discord, and Study Hall sessions. |
| System requirements | Paligo works on modern browsers and major operating systems, but officially supports current Chromium-based Google Chrome and Microsoft Edge. | The download page lists Windows 10 as the minimum operating system and Windows 10 or 11 as recommended; AutoMap is also supported on Windows Server 2016–2025. |
Plans
Paligo
- Business$15,000 a year
- Nexus Portal$5,000 a year
- Nexus Portal free tierFree
- Nexus Answers$6,000 a year
- Nexus Answers free tierFree
- EnterprisePriced on request
WebWorks ePublisher
- ePublisher Express$325 a year
- ePublisher Designer$875 a year
- ePublisher AutoMapPriced on request
In their own words
Paligo
Paligo is a cloud-based component content management system for creating, managing, translating, and publishing technical documentation and knowledge assets. Structured authoring includes topic-based content, reuse, variables, version branching, revision history, and workflow management. Teams can publish to PDF, HTML5, eLearning, and GitHub Flavored Markdown. Paligo says it serves organizations in software, manufacturing, and regulated industries managing technical documentation, policies, procedures, and other knowledge content. Listed integrations include Zendesk, Freshdesk, GitHub, GitLab, Amazon S3, Slack, Salesforce, ServiceNow, and Phrase; some may require a separate subscription. A REST API supports external connections and task automation. Paligo states its information security management system is certified to ISO 27001:2022, and that service data is encrypted at rest with AES-256 and in transit with TLS. Business costs $15,000 a year, billed annually per author, from $15,000 per year; it includes two authors and two languages. There is no free plan, but a free trial is available. Upload integrations have a 500 MB limit, except GitHub at 100 MB; the general limit can be raised on request.
WebWorks ePublisher
WebWorks ePublisher has no write-up on Specifiction yet; its figures are above.