Pandora RC vs Zoho Assist

Pandora RC is remote-control software for devices running Windows, Linux, macOS, or Raspbian. It supports browser-based and installed-software access, with file transfer included. Plans are organized by device capacity: Free covers 5 devices, SaaS 100, On-Premise 500, ONE 2,000 or more, and Corporate 10,000 or more. The product also includes risk assessment, approval workflows, emergency changes, a change audit trail, and CMDB linking, bringing review and tracking functions alongside remote access. Pandora RC was founded in 2004 and is headquartered in Las Rozas de Madrid, Madrid, Spain. Its listed operating system support includes Raspbian as well as Windows, Linux, and macOS.

Zoho Assist is remote support software for attended and on-demand sessions, as well as unattended access. It runs on Windows, macOS, Linux, iOS, Android, Chrome OS, Raspberry Pi, and web browsers. Support tools include screen sharing, multi-monitor navigation, chat, session scheduling, file transfer, and diagnostics. Technicians can initiate on-demand sessions without installing software, and sessions do not require prior downloads. Remote camera sharing offers guidance through smartphone cameras or smartglasses; browser cobrowse supports live guidance with field highlighting and sensitive-data masking, without downloads or plugins. File transfer and session recording are supported. Zoho Assist lists TLS 1.2 and AES 256-bit encryption and recurring security audits. The free plan covers one technician and five devices. Remote Support Standard is $10 a month, billed annually, for two concurrent sessions per technician. Plans can be changed or canceled at any time. Enterprise Support includes 24/7 assistance by live chat or email.