Pandora RC
pandorafms.com
What it is
Pandora RC is remote-control software for devices running Windows, Linux, macOS, or Raspbian. It supports browser-based and installed-software access, with file transfer included. Plans are organized by device capacity: Free covers 5 devices, SaaS 100, On-Premise 500, ONE 2,000 or more, and Corporate 10,000 or more. The product also includes risk assessment, approval workflows, emergency changes, a change audit trail, and CMDB linking, bringing review and tracking functions alongside remote access. Pandora RC was founded in 2004 and is headquartered in Las Rozas de Madrid, Madrid, Spain. Its listed operating system support includes Raspbian as well as Windows, Linux, and macOS.
Spec sheet
- What it does
- Pandora RC provides browser-based remote control of servers, workstations and other computers for technicians and managed-service providers.Read 14 Oct 2026 · pandorafms.com
- Free plan
- YesRead 20 Sep 2026 · pandorafms.com
- Headquarters
- Madrid, SpainRead 28 Sep 2026 · pandorafms.com
- Founded
- 2004Read 28 Sep 2026 · pandorafms.com
- Access mode
- bothRead 20 Sep 2026 · pandorafms.com
- Agent downloads
- Downloads include Windows 64-bit installers and portable agents, Debian packages, generic Linux tarballs, Rocky/Red Hat RPMs, Raspbian ARM8 and a macOS DMG.Read 14 Oct 2026 · pandorafms.com
- Agent identity
- Each agent receives a unique EKID so machines remain distinguishable even when hostnames or IP addresses repeat.Read 14 Oct 2026 · pandorafms.com
- Auditing
- Pandora RC records a full audit of use on each managed machine.Read 14 Oct 2026 · pandorafms.com
- Authentication
- Security controls include operator access confirmation, geographic availability controls, automatic balancing, double authentication and locally retained passwords.Read 14 Oct 2026 · pandorafms.com
- Automatic updates
- Agents support automatic updating after installation.Read 14 Oct 2026 · pandorafms.com
- Browser requirements
- The interface documentation lists Internet Explorer 10, Chrome 8, Firefox 28 or Safari 6+, 1 GB RAM and at least 256 kbps connectivity.Read 14 Oct 2026 · pandorafms.com
- Company history
- LinkedIn lists Pandora FMS as founded in 2004, privately held, headquartered in Las Rozas de Madrid and employing 11–50 people.Read 14 Oct 2026 · linkedin.com
- Company legal name
- Pandora FMS S.L., formerly Ártica, is identified as the company behind the product and is headquartered in Madrid, Spain.Read 14 Oct 2026 · pandorafms.com
- Company reach
- Pandora FMS says it has customers in more than 60 countries and offices in Madrid and Miami.Read 14 Oct 2026 · pandorafms.com
- Connectivity
- Agents make outbound connections and do not listen on endpoint ports, allowing access without inbound firewall paths.Read 14 Oct 2026 · pandorafms.com
- Documentation
- The manual explains provisioning, proxy configuration, directory API authentication and browser-to-server JavaScript connections.Read 14 Oct 2026 · pandorafms.com
- File transfer
- YesRead 20 Sep 2026 · pandorafms.com
- iOS app
- The Pandora FMS iPhone/iPad app is free, rated 5.0 out of 5 from one rating, requires a Pandora FMS server and was last updated in 2013.Read 14 Oct 2026 · apps.apple.com
- Licence context
- Pandora FMS says its original monitoring project was released under GPL2; Pandora RC is presented as a separately licensed commercial remote-control service.Read 14 Oct 2026 · pandorafms.com
- Limit: discovery
- Gartner reviewers identify remote SNMPv3 discovery through satellite servers and very large device discovery as areas needing improvement.Read 14 Oct 2026 · gartner.com
- Limit: integrations
- G2 reviewers report that some integrations are missing, Grafana setup can be difficult and template support is limited.Read 14 Oct 2026 · g2.com
- Limit: large deployments
- GetApp and Software Advice reviewers report complicated setup for large infrastructures and possible slow or unresponsive performance on complex tasks.Read 14 Oct 2026 · getapp.com
- Limit: learning curve
- Reviewers commonly say the many features and configuration options make the interface and initial setup difficult to learn.Read 14 Oct 2026 · trustradius.com
- Local passwords
- An optional per-agent password is not stored centrally and must be entered interactively when connecting.Read 14 Oct 2026 · pandorafms.com
- Native integration
- Pandora RC integrates natively with Pandora FMS and can be launched from its management interface.Read 14 Oct 2026 · pandorafms.com
- Notable release
- The release page lists Pandora FMS 8.0 Aquarius in March 2026, version 8.0.2607 in August 2026, package 805 in September 2026 and patch 800.6 LTS in October 2026.Read 14 Oct 2026 · pandorafms.com
- Praise: monitoring breadth
- Independent reviewers praise broad monitoring of networks, servers, databases and devices, plus dashboards, reports and alerting.Read 14 Oct 2026 · getapp.com
- Praise: support
- G2, Capterra and Software Advice reviewers repeatedly describe technical support as helpful and responsive.Read 14 Oct 2026 · g2.com
- Rating on G2
- 4.6 out of 5 from 217 reviewsRead 14 Oct 2026 · g2.com
- Rating on Gartner Peer Insights
- 5.0 out of 5 from 7 ratingsRead 14 Oct 2026 · gartner.com
- Rating on GetApp
- 4.5 out of 5 from 125 reviewsRead 14 Oct 2026 · getapp.com
- Rating on Trustpilot
- 9 reviews; 56% are 5-star, 33% 4-star and 11% 1-starRead 14 Oct 2026 · trustpilot.com
- Rating on TrustRadius
- 9.1 out of 10 from 7 reviewsRead 14 Oct 2026 · trustradius.com
- Remote desktop
- Users can open remote desktops and copy files, services and processes between systems.Read 14 Oct 2026 · pandorafms.com
- Remote shell
- The product offers remote shell access on Linux, Windows and Mac systems.Read 14 Oct 2026 · pandorafms.com
- REST API
- The on-premise edition documents a REST API for customer integrations and supports customizable provisioning agents.Read 14 Oct 2026 · pandorafms.com
- Scale
- Pandora says its on-premise architecture is designed for 50,000 computers per server with zone-based high availability.Read 14 Oct 2026 · pandorafms.com
- Security certification
- Pandora FMS states that it holds ISO/IEC 27001:2013 and the Spanish National Security Scheme at its highest level.Read 14 Oct 2026 · pandorafms.com
- Supported platforms
- Windows,Linux,macOS,RaspbianRead 20 Sep 2026 · pandorafms.com
- Windows requirement
- Pandora RC 2.0 agents support Windows 10 and newer; Windows XP through 8 require agent 1.1.3.Read 14 Oct 2026 · pandorafms.com
Plans and prices
Strong points and limits
Strong points
- Supports Windows, Linux, macOS, and Raspbian.
- Browser and installed-software access are supported.
- File transfer is included.
- Plans specify device capacities.
- Includes approval workflows and a change audit trail.
Limits
- Free covers only 5 devices.
Who it suits
It suits teams that need remote control and file transfer across the listed operating systems. Device-based plan capacities can help organizations identify a plan size that fits their fleet.
Verdict
Pandora RC pairs remote access with change review and tracking features. Its capacity tiers are explicit, though paid-plan costs are not provided.
Where Specifiction places it
- Remote desktop software#44 of 1358.5