Papyrs vs ProProfs Knowledge Base

Papyrs is a hosted company intranet, team wiki, and knowledge base for sharing news, files, forms, projects, discussions, and documentation. Its drag-and-drop editor supports widgets, custom page layouts, Markdown, and a keyboard command palette. Search covers pages, files, discussions, and forms; folders, tags, templates, and version history help organize content. Teams can discuss pages, subscribe to email updates, set permissions, and arrange work in subsites. Forms include reports, status fields, CSV export, and database views. Papyrs connects with Slack and Google Workspace, supports Zapier and an API, and can embed third-party content. It offers iOS and Android progressive web apps, plus single sign-on. Data is encrypted at rest with AES-256 and in transit with TLS. The Personal Wiki plan allows one user, two subsites, and 1GB of storage; individual uploaded files can be up to 512MB. Team Wiki costs $89 a month billed annually, or 99.00 USD monthly. A 14-day trial includes Company Intranet plan features and does not automatically charge when it ends.

ProProfs Knowledge Base creates public or private knowledge bases, manuals, documentation, and help centers. Its editor supports images, video, revision history, file management, version control, and single sourcing; Word documents, PDFs, and PowerPoints can be imported. AI features cover writing, search, translation, SEO optimization, step-by-step guide creation, article suggestions, and reporting. Authors can customize themes, fonts, CSS and HTML, use custom domains, and create multiple help sites or brands. Access controls include private sites, password protection, folder restrictions, conditional content, and IP restrictions; authentication options include SSO, SAML, and JWT. Reports cover article performance, search trends, failed searches, and author activity. It is accessible on laptops, tablets, and phones, and the mobile experience works without installing an app. The free plan supports one author and up to 25 pages. The pricing note lists paid plans from $0.99/user/mo (annual); the Essentials plan is also listed at $49 per author per month with annual billing and a 50-user minimum. Other listed plans include Business at $69 per author/month and Business Complete Elite at $79 per author/month, both with annual billing.