PatientNow vs Remedly
PatientNow
patientnow.comRemedly
remedly.comSide by side
| Figure | PatientNow | Remedly |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Plans published | 3 | 1 |
| Spec score · Plastic Surgery Software | 7.2 (#7) | 7.7 (#5) |
| Spec score · Medical Spa Software | 7.2 (#15) | 7.6 (#12) |
| Spec score · Medical Spa Scheduling Software | 7.4 (#24) | 7.8 (#18) |
| Clinical records | The EMR connects photos, forms, treatment details, and notes to the patient chart. | Its EHR offers customizable charting templates, patient histories, electronic signatures, and ICD-10-ready charting. |
| Headquarters | Englewood, Colorado, United States | Oakland, California, United States |
| Integrations | The integrations page lists vendors including CareCredit, DoseSpot, QuickBooks, Swell, Tippy, and WooCommerce. | Named integrations include Square, Global Payments, 360 Payments, TriZetto, Claim.MD, DrFirst/Rcopia, Twilio, LabSoft, and Concord Technologies. |
| Security | PatientNow says it is HIPAA compliant and that records are encrypted in transit and at rest, with role-based access and audit trails. | Remedly says its cloud servers are physically secured, have automated backups, and provide controls for managing access; it describes its features and patient portal as HIPAA-compliant. |
| Support | Every practice gets access to a U.S.-based support team, onboarding, training resources, and a knowledge base. | The maker says it provides 24/7 support and offers a personal Customer Success Manager as a separate service. |
Plans
PatientNow
- AmplifyPriced on request
- Catalyst AIPriced on request
- StandardPriced on request
In their own words
PatientNow
PatientNow combines electronic medical records, scheduling, payments, marketing, photo documentation, and AI automation for aesthetic and wellness practices. Its EMR links photos, forms, treatment details, and notes to the patient chart. Patients can book and reschedule online, and automated text and email reminders support appointment management. AI Scribe drafts clinical notes for providers to review, edit, and sign. Listed capabilities also include digital intake forms, telehealth, online payments, waitlist management, and recurring appointments. PatientNow serves med spas, plastic surgery, dermatology, weight loss, IV therapy, and wellness clinics. Its integrations page lists vendors such as CareCredit, DoseSpot, QuickBooks, Swell, Tippy, and WooCommerce. PatientNow says it is HIPAA compliant and uses encryption in transit and at rest, role-based access, and audit trails. The company says customers own their patient records and offers help exporting data if they leave. Pricing is tailored to practice size, locations, and required features, and is available on request. The full program can only be installed on Windows, while browser-based interfaces can be accessed from any device with a web browser.
Remedly
Remedly combines electronic health records, practice management, a patient portal, and revenue cycle management for medical practices. Its EHR includes customizable charting, patient histories, electronic signatures, self-scheduling, consent forms, and ICD-10-ready charting. Practice-management tools cover appointment calendars, multi-location scheduling, confirmations, and rescheduling; patients can use the portal to view appointment history, treatment plans, forms, and balances. Billing tools include claim tracking and scrubbing, superbills, remittances, payment collection, and reporting. The service also lists e-prescribing, eFax, eLabs, payment processing, and integrations such as CRM and a Leads API. Remedly is cloud-based and browser-accessible on desktops and mobile devices, including PCs, Macs, and smartphones. It offers a 7-day free trial with full feature access, onboarding assistance, and no credit card requirement. Pricing is available by contacting sales; the listed plan notes that revenue cycle management costs extra. Remedly highlights solutions for plastic surgery, medical spas, mental health, and weight loss practices.