PayProp vs Propertyware
PayProp
payprop.comPropertyware
propertyware.comSide by side
| Figure | PayProp | Propertyware |
|---|---|---|
| Price from | — | $1/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 5 | 8 |
| Spec score · Property Management Software | 9.1 (#13) | 9.2 (#7) |
| Free plan | No | No |
| Praise: support | Reviewers repeatedly describe the support team as helpful, knowledgeable, professional and responsive. | Capterra reviewers frequently describe customer service as helpful, with a 4.0 out of 5 customer-service subscore. |
| Rating on Apple App Store | 4.7 out of 5 from 3 ratings | 1.4 out of 5 from 73 reviews |
| Rating on Capterra | 4.5 out of 5 from 13 reviews | 3.9 out of 5 from 325 reviews |
| Rating on GetApp | 4.5 out of 5 from 13 reviews | 3.9 out of 5 from 325 reviews |
| Reporting | Portfolio reporting includes trends and information on income, invoices, properties, tenants, rents and maintenance. | Reports can be customized, exported, emailed or scheduled, published to owner portals, and exposed through secure URLs or an API format. |
| Security | PayProp says transaction information is encrypted using 256-bit SSL certificates and its application runs behind firewalls monitored around the clock. | RealPage says it maintains physical, administrative, technical, and organizational measures to protect personal information, while noting that no security program is 100% secure. |
| Support | PayProp offers phone and email support, onboarding, refresher training, and a dedicated account manager. | Customer support is available by ticket or phone Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time, excluding holidays. |
| Tenant portal | Tenants receive a branded portal for payment options, payment history, deposits, documents and maintenance requests. | Yes |
Plans
PayProp
- License$40 a month
- Monthly service fee£1 a month
- License£79 a month
- Once-off setup feePrice not published
- PayPropPriced on request
Propertyware
- Basic$1 a month
- Plus$1.50 a month
- Premium$2 a month
- Enterprise/API add-on$1 a month
- Maintenance Contact Center$1.10 a month
- Leasing Contact Center$2.85 a month
- AssetProtect$12 a month
- Professional Websites$99 a month
In their own words
Propertyware
Propertyware is cloud-based property management software for residential property managers, with a focus on single-family property management companies. It covers online rent collection, tenant portals, maintenance management, property accounting, and lease management. Tenant and owner portals provide 24/7 access for communication, rent payments, and maintenance requests. Accounting includes portfolio-level tools, cash or accrual options, bank reconciliations, budgets, and custom financial reports. Custom workflows, automatic processes, and reports are also supported. The maintenance app is available for iOS and Android and supports inspections, work orders, project management, invoicing, and billing. An open API enables two-way data exchange; the maker describes connections to Property Meld, zInspector, HubSpot, and Renter Inc. Support is available by ticket or phone Monday through Friday, 7:30 a.m. to 7:00 p.m. Central Time, excluding holidays. Each customer is paired with an Implementation Consultant, and onboarding takes approximately 45 business days. Basic costs $1 a month, billed per unit, per month, with a $250 monthly minimum and an implementation fee of 2X the monthly subscription price.