PBXware vs VoIPstudio
PBXware
bicomsystems.comVoIPstudio
voipstudio.comSide by side
| Figure | PBXware | VoIPstudio |
|---|---|---|
| Price from | — | $6/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | — |
| Self-hosted | Yes | — |
| Plans published | 3 | 4 |
| Spec score · Business Phone Systems | 8.3 (#58) | 9.0 (#12) |
| Auto attendant | Yes | Yes |
| Business numbers | multiple | multiple |
| Call routing | custom | custom |
| Desktop and mobile apps | Yes | Yes |
| Product | PBXware is a software PBX that brings voice, video, contact center features and meetings together in one platform. | VoIPstudio describes itself as a business phone system and scalable call center for business communications. |
| Security | Bicom Systems describes PBXware security as multilayered and says it includes call encryption. | Its security policy describes AES-256 storage encryption, TLS-encrypted SIP signalling, ZRTP-encrypted voice streams, and ISO 27001-certified data centres. |
| Support | The Business Edition page says its support team is available around the clock. | Phone and live chat support are available Monday–Friday, 08:00–23:00 UTC, and the pricing page says plans include 24/7 multilingual support. |
| Voicemail transcription | Yes | Yes |
Plans
VoIPstudio
- Pay as you go$6 a month
- 2K Bundle$20 a month
- CX Add-on$14 a month
- EnterprisePriced on request
In their own words
PBXware
PBXware is a software PBX that brings voice, video, contact center features and meetings into one platform. Listed phone capabilities include multiple business numbers, an auto attendant, custom call routing and voicemail transcription. Communications features include audio conferencing, instant messaging, video calls, fax, presence, screen pop and screen sharing. The product is offered in Multi-Tenant, Business and Contact Center editions, with hosted and on-premise deployment. Multi-Tenant Edition lets operators manage multiple customers from one installation and add users or services as needed. The Contact Center solution supports voice, SMS, email, live chat, Facebook Messenger and WhatsApp. Named CRM integrations include Salesforce, SugarCRM, Zendesk, Zoho and Microsoft Dynamics. The developer portal describes a REST API, real-time event publisher, SDKs and ARI applications. PBXware is listed for web, Windows, macOS, iOS, Android and Linux, as well as self-hosted use. Bicom Systems says the software supports most IP phones, automated provisioning, busy lamp field and hot desking, and includes call encryption. The plans page lists Core, CX Lite and CX Pro but does not state their prices; pricing is on request. The maker says it launched PBXware in September 2004.
VoIPstudio
VoIPstudio has no write-up on Specifiction yet; its figures are above.