PeakMetrics vs Signal AI
PeakMetrics
peakmetrics.comSignal AI
signal-ai.comSide by side
| Figure | PeakMetrics | Signal AI |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 0 | 1 |
| Spec score · Media Monitoring Software | 7.3 (#12) | 7.5 (#9) |
| Spec score · Social Media Listening Software | 7.6 (#45) | 7.8 (#33) |
| Alert channels | Slack | email,Slack |
| Alerts | Customers can configure alerts for narrative velocity, threat escalation, high-reach authors, and chosen Smart Category conditions. | The reputation platform supports unlimited real-time alerts for coverage and developing narratives. |
| Company | PeakMetrics’ 2024 company story identifies PeakMetrics as the company and says co-founders Nick Loui and Bobby Lincoln created it; the contact page lists its office in Los Angeles, California. | Signal AI was founded in 2013 by David Benigson and Miguel Martinez in north London; its about page lists offices in the UK, US, Portugal, and Hong Kong. |
| Headquarters | Los Angeles, California, United States | The company page lists a United Kingdom office at Floor 4, The Script, 44 Featherstone Street, London EC1Y 8RN, but does not explicitly identify it as headquarters. |
| News monitoring | Yes | Yes |
| Product | PeakMetrics describes itself as a narrative intelligence platform that helps organizations understand how online stories spread, why they gain traction, and who is driving them. | Signal AI provides reputation and risk intelligence for Chief Communications Officers, Chief Risk Officers, and enterprise teams. |
| Purpose | PeakMetrics describes its product as a narrative intelligence platform that helps organizations understand how online narratives spread, gain traction, and affect them. | Signal AI provides reputation and risk intelligence to help organizations monitor external information and make business decisions. |
| Security and compliance | Its Trust Center lists SOC 2 Type 2, SOC 2 Type 1, ISO/IEC 42001:2023, ISO/IEC 27001:2022, GDPR, and CCPA, and says security documentation is available by request. | The risk platform page states that Signal AI uses licensed, properly sourced data and monitors in compliance across jurisdictions. |
| Sentiment analysis | Yes | Yes |
| Support | Each customer has a dedicated solutions consultant, with custom onboarding, strategic advisory, rapid response support, and ongoing configuration optimization. | The reputation platform page says its Customer Success team is available to help customers get value from the platform. |
| Web monitoring | Yes | Yes |
Plans
In their own words
PeakMetrics
PeakMetrics has no write-up on Specifiction yet; its figures are above.
Signal AI
Signal AI provides reputation and risk intelligence for organizations tracking external information about brands, competitors and business risks. Its platform covers more than 226 markets and 120 languages, and its AIQ engine processes over 5.5 million articles daily. Reputation monitoring searches media, podcasts, broadcasts, regulatory documents, social media and LLM citations, with continuous monitoring of saved searches. Analytics surface themes, high-impact stories, narrative opportunities and potential business risks. The platform offers unlimited real-time alerts for coverage and developing narratives, while article-level unique visitor counts come through partnerships with more than 5,000 publishers. Risk tools map an organization’s risk register against external signals and provide assessments with impact, likelihood, trajectory and time horizon. Ask AIQ retrieves relevant data and generates answers about coverage, competitors and risk exposure. API access covers reputation and risk endpoints, and MCP support is offered for LLMs and AI agents including Claude, ChatGPT and Copilot. Insights link to published material, and Signal AI describes its data as licensed and source-traceable. Pricing is on request; access is via web and API.