PeakMetrics

Spec sheet

Purpose

PeakMetrics describes its product as a narrative intelligence platform that helps organizations understand how online narratives spread, gain traction, and affect them.Read 11 Oct 2026 · peakmetrics.com

Product

PeakMetrics describes itself as a narrative intelligence platform that helps organizations understand how online stories spread, why they gain traction, and who is driving them.Read 11 Oct 2026 · peakmetrics.com

Free plan

NoRead 22 Sep 2026 · peakmetrics.com

Support

Each customer has a dedicated solutions consultant, with custom onboarding, strategic advisory, rapid response support, and ongoing configuration optimization.Read 11 Oct 2026 · peakmetrics.com

Headquarters

Los Angeles, California, United StatesRead 28 Sep 2026 · peakmetrics.com

Company

PeakMetrics’ 2024 company story identifies PeakMetrics as the company and says co-founders Nick Loui and Bobby Lincoln created it; the contact page lists its office in Los Angeles, California.Read 11 Oct 2026 · peakmetrics.com

AI oversight

PeakMetrics says its AI systems use human oversight, bias assessments, and validation processes, and are intended to support human decision-making.Read 11 Oct 2026 · peakmetrics.com

Alert channels

SlackRead 22 Sep 2026 · peakmetrics.com

Alerts

Customers can configure alerts for narrative velocity, threat escalation, high-reach authors, and chosen Smart Category conditions.Read 11 Oct 2026 · peakmetrics.com

Analysis

Its LLM-powered Smart Categories analyze context, sentiment, and meaning, while Trust & Favorability Analysis tracks changes across audiences and channels.Read 11 Oct 2026 · peakmetrics.com

Commercial access

The platform page describes customized configuration and directs prospective customers to request a tailored demo; it does not state prices there.Read 11 Oct 2026 · peakmetrics.com

Company history

A PeakMetrics company article says co-founders Nick Loui and Bobby Lincoln launched the platform in 2020.Read 11 Oct 2026 · peakmetrics.com

Data integration

The company says customers can use its first-party data pipeline or the Custom Channels API to bring their own sources.Read 11 Oct 2026 · peakmetrics.com

Deliverables

The company lists live dashboards, crisis alerts, executive briefings, and API feeds as available intelligence formats.Read 11 Oct 2026 · peakmetrics.com

Detection

The platform says it detects emerging narratives, bot activity, deepfakes, and coordinated campaigns across platforms in real time.Read 11 Oct 2026 · peakmetrics.com

Integrations and outputs

PeakMetrics describes a first-party data pipeline and Custom Channels API for bringing in sources, with intelligence delivered through dashboards, alerts, briefings, or API feeds.Read 11 Oct 2026 · peakmetrics.com

Intended customers

The maker presents PeakMetrics for commercial enterprises, agencies and consultancies, and government and public-sector or defense organizations.Read 11 Oct 2026 · peakmetrics.com

Language coverage

PeakMetrics says its narrative detection covers more than 100 languages.Read 11 Oct 2026 · peakmetrics.com

News monitoring

YesRead 22 Sep 2026 · peakmetrics.com

Pricing availability

The maker's Terms say service fees are specified in customer Order Forms; the reviewed maker pages did not show public plan prices.Read 11 Oct 2026 · peakmetrics.com

Privacy and AI

PeakMetrics’ privacy policy says User Content is not used to train AI tools and advises users not to include sensitive personal information in prompts.Read 11 Oct 2026 · peakmetrics.com

Response tools

The platform offers AI-generated response guidance, narrative takedowns, branded fact centers, GEO optimization, and executive-ready rapid response briefings.Read 11 Oct 2026 · peakmetrics.com

Risk scoring

It scores threats based on risk and velocity for a brand and supports customizable scoring based on the brand’s risk profile.Read 11 Oct 2026 · peakmetrics.com

Security and compliance

Its Trust Center lists SOC 2 Type 2, SOC 2 Type 1, ISO/IEC 42001:2023, ISO/IEC 27001:2022, GDPR, and CCPA, and says security documentation is available by request.Read 11 Oct 2026 · trust.peakmetrics.com

Security details

The Trust Center says it has a dedicated incident-response team, a dedicated risk-management team, a business-continuity plan, and a change-management process.Read 11 Oct 2026 · trust.peakmetrics.com

Security documentation

The Trust Center lists SOC 2 Type 2, ISO/IEC 42001:2023, SOC 2 Type 1, ISO/IEC 27001:2022, GDPR, and CCPA, and provides access to documentation by request.Read 11 Oct 2026 · trust.peakmetrics.com

Security limits

The Trust Center says company policies are being prepared and that security-related reports and completed questionnaires may be provided upon request.Read 11 Oct 2026 · trust.peakmetrics.com

Sentiment analysis

YesRead 22 Sep 2026 · peakmetrics.com

Social network coverage

Twitter,TikTok,Reddit,Telegram,DiscordRead 22 Sep 2026 · peakmetrics.com

Threat detection

The platform detects emerging narratives, bot activity, coordinated campaigns, and deepfakes across news, social, and the open web in real time.Read 11 Oct 2026 · peakmetrics.com

Web monitoring

YesRead 22 Sep 2026 · peakmetrics.com

Where Specifiction places it

• Media Monitoring Software#12 of 517.3
• Social Media Listening Software#45 of 867.6