Critical Mention vs PeakMetrics
Critical Mention
criticalmention.comPeakMetrics
peakmetrics.comSide by side
| Figure | Critical Mention | PeakMetrics |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 0 |
| Spec score · Media Monitoring Software | 7.9 (#3) | 7.3 (#12) |
| Spec score · Social Media Listening Software | 7.5 (#51) | 7.6 (#45) |
| Alert channels | email,RSS | Slack |
| Company history | Critical Mention launched in 2002 and was acquired by Onclusive in 2022. | A PeakMetrics company article says co-founders Nick Loui and Bobby Lincoln launched the platform in 2020. |
| News monitoring | Yes | Yes |
| Product | Critical Mention is an earned media monitoring suite for tracking broadcast, online news, social media, and podcast coverage. | PeakMetrics describes itself as a narrative intelligence platform that helps organizations understand how online stories spread, why they gain traction, and who is driving them. |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,YouTube,Instagram,Twitter/X; Onclusive Social also mentions TikTok,LinkedIn,and Threads | Twitter,TikTok,Reddit,Telegram,Discord |
| Support | Critical Mention says technical and account support is available 24/7/365. | Each customer has a dedicated solutions consultant, with custom onboarding, strategic advisory, rapid response support, and ongoing configuration optimization. |
| Web monitoring | Yes | Yes |
Plans
In their own words
Critical Mention
Critical Mention is an earned media monitoring suite for broadcast, online news, social media and podcasts. It monitors more than 2,500 television and radio stations worldwide, with downloadable clips and unlimited cloud storage. Broadcast reports can use custom templates and branding, and include share of voice, sentiment and publicity value metrics. Online news tracking covers millions of sources and more than 90 languages, with instant alerts and audience, publicity and geographic metrics. Reports can be scheduled or sent through RSS to tools such as Slack. Social monitoring covers Facebook, YouTube, Instagram and Twitter/X, and supports keyword searches beyond handles and hashtags. Podcast monitoring offers real-time alerts, searchable speech-to-text transcripts, editable clips and sentiment analysis. Its media contact database provides millions of records, with filtering, exports and requested human-vetted contact updates that the company says are made within 24 hours. API partners can access TV, radio and podcast content, metadata and historical archives. Search results remain available for up to 26 months. Pricing is on request; technical and account support is listed as available 24/7/365.
PeakMetrics
PeakMetrics has no write-up on Specifiction yet; its figures are above.