Isentia vs PeakMetrics
Isentia
isentia.comPeakMetrics
peakmetrics.comSide by side
| Figure | Isentia | PeakMetrics |
|---|---|---|
| Price from | — | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 0 | 0 |
| Spec score · Media Monitoring Software | 7.6 (#6) | 7.3 (#12) |
| Spec score · Social Media Listening Software | 7.8 (#30) | 7.6 (#45) |
| Alert channels | push notifications | Slack |
| Headquarters | Sydney, New South Wales, Australia | Los Angeles, California, United States |
| News monitoring | Yes | Yes |
| Sentiment analysis | Yes | Yes |
| Social network coverage | Facebook,Twitter,YouTube,Instagram,Tumblr,Reddit | Twitter,TikTok,Reddit,Telegram,Discord |
| Support | Isentia says customers receive a local, dedicated account management team, and its support page lists [email protected] and a free online help site. | Each customer has a dedicated solutions consultant, with custom onboarding, strategic advisory, rapid response support, and ongoing configuration optimization. |
| Web monitoring | Yes | Yes |
In their own words
Isentia
Isentia is a media intelligence platform that monitors and analyzes print, broadcast, online and social media coverage. It tracks brand mentions across more than 6,000,000 data sources, according to the company, and covers Facebook, Twitter, YouTube, Instagram, Tumblr and Reddit. Users can organize topics, sort and filter coverage, and receive real-time push notifications. Sentiment analysis helps assess coverage, while configurable dashboards let teams select charts and metrics for campaign, crisis, tracking or monthly reports. Dashboards can be turned into interactive branded reports shared by weblink or PDF. Connect provides a media database with more than 50,000 Asia-Pacific contacts and tools for distributing releases to selected journalists. The mobile app offers customizable content feeds, notification options, item sharing and an embedded radio and TV player. Lumina is described as an AI suite for PR and communications; Lumina AI View tracks sources cited by models such as Gemini, ChatGPT and Claude when discussing an organization. Isentia is available on web, iOS and Android. Pricing is paid and available on request.
PeakMetrics
PeakMetrics has no write-up on Specifiction yet; its figures are above.