Peppar Restaurant CRM vs Salesforce for Restaurants
Peppar Restaurant CRM
peppar.inSalesforce for Restaurants
salesforce.comSide by side
| Figure | Peppar Restaurant CRM | Salesforce for Restaurants |
|---|---|---|
| Price from | ₹599/mo | $25/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 6 |
| Spec score · Restaurant CRM Software | 7.7 (#15) | 8.0 (#11) |
| Support | Peppar offers setup guidance by phone or WhatsApp and lists [email protected] and +91 733-7876270. | The restaurant page invites prospective customers to watch a demo or request a call with an expert. |
Plans
Peppar Restaurant CRM
- Starter₹599 a month
- CustomizablePriced on request
- FreePrice not published
Salesforce for Restaurants
- Salesforce Starter$25 a month
- Marketing Cloud Next Growth Edition$1,500 a month
- Marketing Cloud Next Advanced Edition$3,250 a month
- Salesforce Personalization$8,000 a month
- Marketing Intelligence$10,000 a month
- Loyalty Management$20,000 a month
In their own words
Peppar Restaurant CRM
Peppar Restaurant CRM collects guest contact details, visit history, and preferences to help restaurants run targeted marketing. It builds guest profiles from opt-in contacts gathered through a restaurant’s branded ordering flow, with consent. Profiles can include order history and feedback, and restaurants can segment guests by visit frequency. SMS and email campaigns can be measured through redemption reports. Availability is plan-dependent: the CRM page places campaigns on Pro, while the pricing page lists Customer Management, Marketing Campaigns, and messaging providers on its Customizable plan. Messaging connections include MSG91 WhatsApp, WATI, Meta WhatsApp Cloud API, MSG91 SMS, AWS SNS, Twilio SMS, and AWS SES email. Configured payment gateways include PayU, Razorpay, Cashfree, PhonePe, and Paytm; ESC/POS printers are supported. Restaurant teams can use Android or web, while guests open a mobile web page by QR code without installing an app. The Starter plan costs ₹599 a month, excluding GST; it is ₹707 a month including GST. A free plan is also listed as a limited-time deal, and a 30-day trial is offered.
Salesforce for Restaurants
Salesforce for Restaurants has no write-up on Specifiction yet; its figures are above.