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SPECIFICTION
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Salesforce for Restaurants

salesforce.com

From $25/mo WebiOSAndroidAPI
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Spec score 8.0 #11 of 27 in Restaurant CRM Software

Spec sheet

Purpose
Salesforce for Restaurants connects guest data, marketing, loyalty, AI-powered service, and franchise operations in one platform and guest profile.Read 30 Sep 2026 · salesforce.com
Audience
The described franchise capabilities address restaurant brands coordinating headquarters and franchise operators, including QSR and casual dining brands.Read 30 Sep 2026 · salesforce.com
Integrations
The restaurant page names POS, loyalty, apps, and service as data sources, and promotes MuleSoft for connecting systems; it does not name specific POS vendors.Read 30 Sep 2026 · salesforce.com
Support
The restaurant page invites prospective customers to watch a demo or request a call with an expert.Read 30 Sep 2026 · salesforce.com
Headquarters
Salesforce lists its worldwide corporate headquarters in San Francisco, California.Read 30 Sep 2026 · salesforce.com
Founded
1999Read 28 Sep 2026 · salesforce.com
Auditability
The restaurant page says guest service interactions are logged, timestamped, and auditable, and that every AI decision is auditable.Read 30 Sep 2026 · salesforce.com
Company history
Salesforce says it opened in 1999 and began bringing CRM software to the cloud.Read 30 Sep 2026 · salesforce.com
Franchise operations
Franchise tools include compliance tracking, onboarding, performance analytics, operator updates, compliance alerts, location launches, and GM performance briefings.Read 30 Sep 2026 · salesforce.com
Guest data
Data 360 and MuleSoft unify POS, loyalty, and service data, while the page says Headless360 deploys Agentforce across existing apps, kiosks, and drive-thrus.Read 30 Sep 2026 · salesforce.com
Guest service
Agentforce guest service agents are described as handling order modifications, WISMO requests, complaints, and menu FAQs 24/7 across chat, SMS, voice, WhatsApp, and email.Read 30 Sep 2026 · salesforce.com
Integration approach
The page says Data 360 and MuleSoft unify POS, loyalty, and service data, and that Headless360 can deploy Agentforce in an existing app, kiosk, and drive-thru without replacing those systems.Read 29 Sep 2026 · salesforce.com
Loyalty
Its AI-powered loyalty features identify at-risk members and automatically launch re-engagement journeys; Salesforce says they power over 1 billion loyalty members globally across QSR, casual, and franchise brands.Read 30 Sep 2026 · salesforce.com
Marketing
The offering describes triggered campaigns with geo-targeted offers, occasion-based messages, and app push notifications based on behavioral data.Read 30 Sep 2026 · salesforce.com
Mobile access
Salesforce Help says the Salesforce mobile app is the supported UI for iPhones and Android devices and links to its App Store and Google Play downloads.Read 29 Sep 2026 · help.salesforce.com
Named products
The restaurant page names Marketing Cloud, Loyalty Management, Data 360, Marketing Cloud Personalization, Service Cloud, MuleSoft, Slack, Sales Cloud, and Tableau as products for its marketing, service, and franchise stacks.Read 29 Sep 2026 · salesforce.com
Pricing
The restaurant page does not list a price; Salesforce's retail pricing page says “Contact for Pricing” for its two Retail Cloud POS pricing models.Read 29 Sep 2026 · salesforce.com
Pricing availability
The restaurant page does not state a Salesforce for Restaurants package price; linked Salesforce products have separately listed prices, including annual-billed Loyalty Management at $20,000 USD per org per month.Read 30 Sep 2026 · salesforce.com
Security and compliance
Salesforce's trust and compliance documentation describes service architecture, security and privacy audits and certifications, and applicable administrative, technical, and physical controls.Read 29 Sep 2026 · salesforce.com
Security and trust
Salesforce says it builds security into its platform and identifies security, privacy, and compliance as platform capabilities; its security site describes customer trust as a commitment to protecting data and privacy.Read 30 Sep 2026 · salesforce.com
Support and sales
The restaurant page offers a demo and a request-a-call form to speak with an expert.Read 29 Sep 2026 · salesforce.com

Plans and prices

Salesforce Starter $25 a month Billed monthly or annually; starting price; transaction fees apply Per user · lead, account, contact, and opportunity management · dynamic email marketing and analytics · built-in sales flows and lead routing · connected Slack conversations Read 30 Sep 2026 · salesforce.com
Marketing Cloud Next Growth Edition $1,500 a month Billed annually Per org · Agentforce campaign creation · multi-channel journeys · forms and landing pages Read 30 Sep 2026 · salesforce.com
Marketing Cloud Next Advanced Edition $3,250 a month Billed annually Per org · Agentforce campaign creation · path experimentation · two-way SMS and WhatsApp conversations Read 30 Sep 2026 · salesforce.com
Salesforce Personalization $8,000 a month Billed annually Per org · Agentforce personalization decisioning · web, mobile app, and email personalization · product and content recommendations Read 30 Sep 2026 · salesforce.com
Marketing Intelligence $10,000 a month Billed annually Per org · Agentforce paid media optimization · AI campaign summaries · data enrichment and visualizations Read 30 Sep 2026 · salesforce.com
Loyalty Management $20,000 a month Billed annually Per org · Agentforce loyalty promotion creation · CRM loyalty analytics · dynamic promotions management Read 30 Sep 2026 · salesforce.com

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