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Perceptyx vs Sprinklr Unified-CXM Platform

Perceptyx

perceptyx.com

Sprinklr Unified-CXM Platform

sprinklr.com

Side by side

FigurePerceptyxSprinklr Unified-CXM Platform
Price from——
Free plan——
Free trial——
Open source——
WebYesYes
iOSYesYes
AndroidYesYes
APIYesYes
Plans published11
Spec score · Experience Management Software8.0 (#8)7.8 (#9)
Founded20032009
HeadquartersTemecula, California, United StatesNew York City, United States
IntegrationsThe integration ecosystem lists systems including Workday, SAP SuccessFactors, Oracle HCM, Microsoft Teams, Slack, and many HR and recruiting products.The marketplace lists more than 100 integrations spanning CRM, analytics, advertising, collaboration, data, security and workflow categories.
SupportThe site links customers to Customer Care and customer support resources; it does not state public support hours or response times on the pages reviewed.Technical support is advertised as available 24x7 through web tickets, email and phone.
What it doesPerceptyx describes its People Activation System as connecting employee listening, learning, and workplace action to build workforce capability.Sprinklr is an AI-native unified customer-experience platform combining marketing, sales, service and other customer-facing functions.

Plans

Perceptyx

  • Custom enterprise pricingPriced on request

Perceptyx pricing →

Sprinklr Unified-CXM Platform

  • Sprinklr EnterprisePriced on request

Sprinklr Unified-CXM Platform pricing →

In their own words

Perceptyx

Perceptyx is an employee experience platform connecting employee listening, learning, and workplace action. Discover supports ongoing listening to surface signals such as attrition, disengagement, and leadership gaps. Activate delivers personalized AI coaching and behavioral nudges through Microsoft Teams, Slack, email, and mobile tools used by frontline employees. Develop adapts existing learning content into one-on-one conversations that check comprehension through dialogue. AI agents analyze feedback, identify themes and risks, provide manager-ready insights, and guide learning and behavior change. Integrations include Workday, SAP SuccessFactors, Oracle HCM, Microsoft Teams, Slack, and other HR and recruiting products. The Developer Portal supports secure data connections, imports and exports, and workflow automation with other applications. Survey results are reported in aggregate for groups of at least four respondents. Perceptyx states it holds SOC 2 Type II and ISO 27001 certifications, has FedRAMP authorization, and complies with GDPR and CCPA. It offers in-house Workforce Transformation Experts for customized listening blueprints and guidance. The platform is presented for enterprise organizations and pricing is on request.

Visit perceptyx.com

Sprinklr Unified-CXM Platform

Sprinklr Unified-CXM Platform has no write-up on Specifiction yet; its figures are above.

Visit sprinklr.com