PestPac vs ServiceWorks

PestPac is business software for pest control companies managing field work, finances, and back-office operations. It serves businesses working with residential customers, commercial clients, or both. Field tools cover work-order scheduling, route planning, a technician app, and GPS visibility into vehicles and driver behavior. Integrated pest management tools help staff inspect areas, scan devices, track pest activity, and document it onsite. Residential customers can check account information, schedule service, view invoices, and pay bills through self-service tools. Commercial functions include service and billing across multiple locations, device and alert management for multi-unit properties, and inspection and licensing records for audits. Plans range from customer management, basic scheduling, billing, and reporting to route optimization, advanced accounting, marketing automation, and API integrations. The API covers servicing, scheduling, billing, and payments, and listed partners include Avalara, Azuga, Bell IQ, QuickBooks, and Verizon Connect. Desktop software supports current Windows and macOS versions and one version back. Mobile apps support the latest iOS and Android versions plus two prior versions, on 64-bit devices. Pricing is on request; there is no free plan.

ServiceWorks is cloud-based field service management software for repair, installation and maintenance businesses. It covers scheduling, dispatch, field work, inventory, customer communication, estimates, invoicing, payments, service agreements, equipment histories and reporting. Field features include mobile and offline access, custom job forms, eSignatures, GPS tracking and attachments. A branded customer portal supports scheduling, payments and service history, while communication automation includes SMS and notifications. The POS connects retail sales to delivery, installation and future service, keeping inventory, payments and customer history connected. Integrations include QuickBooks Online and Desktop, Shopify, Square, Authorize.Net, Stripe, Mailchimp and Zapier. The API connects approved customers and partners with external websites, portals, apps, CRMs, OEM systems, accounting platforms and internal tools. Subscriptions require onboarding with configuration and guided product training. The maker, ServiceWorks, was founded in 2016 and is headquartered in Creve Coeur, Missouri, United States.