PharmaMonitor vs Proxima Cloud CRM
PharmaMonitor
pharmamonitor.in
Proxima Cloud CRM
proximacloudcrm.comSide by side
| Figure | PharmaMonitor | Proxima Cloud CRM |
|---|---|---|
| Price from | ₹299/mo | $55/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 3 |
| Spec score · Pharmaceutical CRM Software | 8.9 (#2) | 8.8 (#4) |
| Company headquarters | The website gives Delhi, India as the company location. | LinkedIn lists headquarters in Fort Lauderdale, Florida, with offices also shown in Kyiv and Bratislava. |
| Documentation | Public documentation consists of marketing guides, FAQ material, privacy and terms pages; no detailed public technical documentation is provided. | The help center offers step-by-step user guides, administration instructions, release notes, integration resources and troubleshooting FAQs. |
| Headquarters | Delhi, India | Fort Lauderdale, Florida, United States |
| Integrations | Enterprise materials list SAP, Oracle, Tally and Busy integrations; Growth includes API access for synchronization. | Official integration material names Outlook, OneKey, Axioma, IQVIA, Salesforce Data-bridge, SKU catalogs, online stock systems and client databases. |
| Security | The site states tenant-isolated database schemas, AES-256 encryption at rest and TLS 1.3 in transit. | The company states GDPR-compliant processing, annual penetration and vulnerability testing, ISO 27001:2022 and ISO 27701:2019 certification, and AWS hosting. |
| Self-hosting | The product is presented as cloud SaaS using Supabase Postgres schemas; no self-hosted deployment option is stated. | The reviewed official material describes AWS cloud deployment and does not document a self-hosted installation option. |
| Support | Starter lists email support with a 48-hour SLA, Growth lists 12-hour priority support, and Enterprise offers a dedicated account manager. | The support center offers step-by-step guides, administration tips, integration resources, release updates, and FAQ articles. |
| What it does | PharmaMonitor is a business-to-business sales-force-automation platform for Indian pharmaceutical field teams. | Proxima Cloud CRM is a pharmaceutical CRM for managing healthcare-professional relationships, field activities, sales and marketing operations. |
Plans
PharmaMonitor
- Starter₹299 a month
- Growth₹449 a month
- EnterprisePriced on request
Proxima Cloud CRM
- Basic Plan$55 a month
- Advanced Plan$85 a month
- Enterprise Plan$120 a month
In their own words
PharmaMonitor
PharmaMonitor is sales force automation software for Indian pharmaceutical field teams, with tools for field reports, visit checks, tour plans, orders, and expenses. Medical representatives can submit Daily Call Reports from Android or iOS phones, recording products discussed, samples, gifts, and doctor confirmation. GPS, clinic geofencing, and selfie or photo capture help validate visits. DCRs, check-ins, and orders can be recorded offline and synced later. Managers can set monthly tour plans with beat routes, approvals, and deviation tracking. Expense claims support role-based limits, receipt OCR, multi-level approvals, and status tracking. Starter is listed at ₹299/MR/month, with a 10-MR minimum or a ₹20,000 monthly floor for smaller teams; Growth is ₹449/MR/month on the same terms. Both list annual billing savings of 25%, and a 30-day trial is offered. Enterprise pricing is custom. The service is available on Android, iOS, web, and through an API. The privacy policy says location data, including background location when authorized, may be collected for visit verification and beat planning.
Proxima Cloud CRM
Proxima Cloud CRM is a pharmaceutical CRM for managing healthcare professional relationships and field team activity. Its modules help sales and medical representatives plan visits and calls, manage territories, and record information. Communication options include WhatsApp, Telegram, Viber, email, VoIP, SMS, and video. Proxima BI supplies reports and visualizations for HCP engagement, sales performance, analysis, and forecasting. The service supports Android, iOS, web, and API access, with online and offline mobility described for Android and iOS. Integrations listed include Outlook, OneKey, Power BI, and client systems through a CRM API. Low-code customization and a self-service admin panel let administrators configure CRM processes. The maker describes AWS hosting, GDPR-compliant data processing, annual security testing, and ISO 27001:2022 and ISO 27701:2019 certifications. Plans are $55 a month billed per user for Basic, $85 a month billed per user for Advanced, and $120 a month billed per user for Enterprise. A free trial is available; there is no free plan.