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PhoneBurner vs PhoneSuite CTI Client

PhoneBurner

phoneburner.com

PhoneSuite CTI Client

phonesuite.de

Side by side

FigurePhoneBurnerPhoneSuite CTI Client
Price from$11.67/mo—
Free plan——
Free trialYesYes
Open source——
WebYes—
Windows—Yes
APIYes—
Plans published32
Spec score · Computer Telephony Integration Software7.7 (#12)7.0 (#20)
HeadquartersLaguna Beach, California, United StatesChemnitz, Germany
SupportThe product page says PhoneBurner provides US-based support and free onboarding.The maker provides online help topics covering installation, telephony, contacts, call history, integrations and other client functions.
TrialThe pricing page offers free trial access with free minutes to test the dialer; for team evaluations it offers a custom demo and expanded trial.The current CTI Client 3.1 download is labeled with a 30-day test period, during which the full Professional feature set can be tried.

Plans

PhoneBurner

  • Standard$140 a year
  • Professional$165 a year
  • Premium$183 a year

PhoneBurner pricing →

PhoneSuite CTI Client

  • PhoneSuite CTI Client ProfessionalPrice not published
  • PhoneSuite CTI Client StandardPrice not published

PhoneSuite CTI Client pricing →

In their own words

PhoneBurner

PhoneBurner has no write-up on Specifiction yet; its figures are above.

Visit phoneburner.com

PhoneSuite CTI Client

PhoneSuite CTI Client is an on-premises Windows application for computer-assisted telephony with existing contacts and phone systems. It supports dialing, answering, transferring, holding, conferencing and call logging, depending on the phone or TAPI driver. Screen pop, click-to-dial and in-call controls are included. Contact sources can include Outlook, Google Contacts, CardDAV, ODBC databases, LDAP, CSV, Lotus Notes and ACT!, with availability varying by edition. Connectors cover Asterisk, FRITZ!Box, Android smartphones and listed phone families such as snom, Yealink, Mitel/Aastra, Fanvil, Gigaset DX and Auerswald COMfortel. Classic Outlook is supported, but the maker says New Outlook (2025) is not. Professional adds CTI Server speed-dial panels, presence management and one-to-one TeamChat; server access and presence licences may also be needed. A 30-day trial exposes the full Professional feature set. A freeware 2.2 light edition has limited calling, phone-book, journal and hotkey functions. Standard is listed at €33,003,927.19, paid once and Professional at €42,004,998.19, paid once.

Visit phonesuite.de