PhoneBurner vs PhoneSuite CTI Client
PhoneBurner
phoneburner.comPhoneSuite CTI Client
phonesuite.deSide by side
| Figure | PhoneBurner | PhoneSuite CTI Client |
|---|---|---|
| Price from | $11.67/mo | — |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | — |
| Windows | — | Yes |
| API | Yes | — |
| Plans published | 3 | 2 |
| Spec score · Computer Telephony Integration Software | 7.7 (#12) | 7.0 (#20) |
| Headquarters | Laguna Beach, California, United States | Chemnitz, Germany |
| Support | The product page says PhoneBurner provides US-based support and free onboarding. | The maker provides online help topics covering installation, telephony, contacts, call history, integrations and other client functions. |
| Trial | The pricing page offers free trial access with free minutes to test the dialer; for team evaluations it offers a custom demo and expanded trial. | The current CTI Client 3.1 download is labeled with a 30-day test period, during which the full Professional feature set can be tried. |
Plans
PhoneSuite CTI Client
- PhoneSuite CTI Client ProfessionalPrice not published
- PhoneSuite CTI Client StandardPrice not published
In their own words
PhoneBurner
PhoneBurner has no write-up on Specifiction yet; its figures are above.
PhoneSuite CTI Client
PhoneSuite CTI Client is an on-premises Windows application for computer-assisted telephony with existing contacts and phone systems. It supports dialing, answering, transferring, holding, conferencing and call logging, depending on the phone or TAPI driver. Screen pop, click-to-dial and in-call controls are included. Contact sources can include Outlook, Google Contacts, CardDAV, ODBC databases, LDAP, CSV, Lotus Notes and ACT!, with availability varying by edition. Connectors cover Asterisk, FRITZ!Box, Android smartphones and listed phone families such as snom, Yealink, Mitel/Aastra, Fanvil, Gigaset DX and Auerswald COMfortel. Classic Outlook is supported, but the maker says New Outlook (2025) is not. Professional adds CTI Server speed-dial panels, presence management and one-to-one TeamChat; server access and presence licences may also be needed. A 30-day trial exposes the full Professional feature set. A freeware 2.2 light edition has limited calling, phone-book, journal and hotkey functions. Standard is listed at €33,003,927.19, paid once and Professional at €42,004,998.19, paid once.