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SPECIFICTION
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PhoneSuite CTI Client

phonesuite.de

Free trial Windows
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Spec score 7.0 #20 of 22 in Computer Telephony Integration Software

What it is

PhoneSuite CTI Client is an on-premises Windows application for computer-assisted telephony with existing contacts and phone systems. It supports dialing, answering, transferring, holding, conferencing and call logging, depending on the phone or TAPI driver. Screen pop, click-to-dial and in-call controls are included. Contact sources can include Outlook, Google Contacts, CardDAV, ODBC databases, LDAP, CSV, Lotus Notes and ACT!, with availability varying by edition. Connectors cover Asterisk, FRITZ!Box, Android smartphones and listed phone families such as snom, Yealink, Mitel/Aastra, Fanvil, Gigaset DX and Auerswald COMfortel. Classic Outlook is supported, but the maker says New Outlook (2025) is not. Professional adds CTI Server speed-dial panels, presence management and one-to-one TeamChat; server access and presence licences may also be needed. A 30-day trial exposes the full Professional feature set. A freeware 2.2 light edition has limited calling, phone-book, journal and hotkey functions. Standard is listed at €33,003,927.19, paid once and Professional at €42,004,998.19, paid once.

Spec sheet

Purpose
PhoneSuite CTI Client provides computer-assisted telephony for existing contacts and phone systems.Read 7 Oct 2026 · phonesuite.de
Trial
The current CTI Client 3.1 download is labeled with a 30-day test period, during which the full Professional feature set can be tried.Read 7 Oct 2026 · phonesuite.de
Support
The maker provides online help topics covering installation, telephony, contacts, call history, integrations and other client functions.Read 7 Oct 2026 · phonesuite.de
Headquarters
Chemnitz, GermanyRead 28 Sep 2026 · phonesuite.de
Call handling
It supports dialing, answering, transferring, holding, conferencing and call logging, subject to capabilities of the phone or TAPI driver.Read 7 Oct 2026 · phonesuite.de
Contacts
Supported contact sources include Outlook, Google Contacts, CardDAV, ODBC databases, LDAP, CSV files, Lotus Notes and ACT!, with availability varying by edition.Read 7 Oct 2026 · phonesuite.de
Free edition
The downloads page lists CTI Client 2.2 light as freeware with limited features, including TAPI dialing and hanging up, a 200-entry phone book, and a limited call journal and hotkey dialing.Read 7 Oct 2026 · phonesuite.de
License terms
The maker says listed prices are one-time charges, updates and bug fixes have so far been free, and fundamentally new features may require paid upgrades.Read 7 Oct 2026 · phonesuite.de
Operating systems
The maker lists Windows 7, 8, 10 and 11, Vista, and Windows Server 20xx for 32-bit and 64-bit systems.Read 7 Oct 2026 · phonesuite.de
Outlook limitation
The product supports classic Outlook, while the maker states that the “New Outlook” (2025) is not supported.Read 7 Oct 2026 · phonesuite.de
Privacy statement
The maker’s privacy policy says it processes personal data in accordance with the GDPR and applicable national data-protection rules, and notes that internet data transmissions can have security vulnerabilities.Read 7 Oct 2026 · phonesuite.de
Team features
Professional supports CTI Server group-based speed dial panels, presence management and one-to-one TeamChat; server access and presence licenses may also be required.Read 7 Oct 2026 · phonesuite.de
Telephony integrations
Built-in connectors support Asterisk, FRITZ!Box, Android smartphones and listed IP phone families including snom, Yealink, Mitel/Aastra, Fanvil, Gigaset DX and Auerswald COMfortel.Read 7 Oct 2026 · phonesuite.de

Plans and prices

PhoneSuite CTI Client Professional Price not published One-time payment per workstation license 1–9 licenses; volume discounts listed for 10–999 licenses Read 7 Oct 2026 · phonesuite.de
PhoneSuite CTI Client Standard Price not published One-time payment per workstation license 1–9 licenses; volume discounts listed for 10–999 licenses Read 7 Oct 2026 · phonesuite.de

Every PhoneSuite CTI Client plan and price →

Strong points and limits

Strong points

  • Supports core call handling and logging
  • Connects with many contact sources
  • Includes screen pop and click-to-dial
  • 30-day trial includes Professional features
  • Free light edition is available

Limits

  • New Outlook (2025) is not supported
  • Functions depend on phone or TAPI driver
  • Professional may require additional licences
  • Standard and Professional editions carry one-time charges

Who it suits

PhoneSuite CTI Client suits Windows users connecting supported phones, PBXs and contact sources for desktop call handling. Teams considering Professional can use its trial to assess group features and integrations.

Verdict

PhoneSuite CTI Client offers broad desktop telephony and contact integrations for on-premises Windows deployments. Buyers should verify phone-system, driver and Outlook compatibility, then compare the limited freeware edition with the paid one-time licences.

Where Specifiction places it

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