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3CLogic vs PhoneSuite CTI Client

3CLogic

3clogic.com

PhoneSuite CTI Client

phonesuite.de

Side by side

Figure3CLogicPhoneSuite CTI Client
Price from——
Free plan——
Free trialYesYes
Open source——
WebYes—
Windows—Yes
APIYes—
Self-hostedYes—
Plans published22
Spec score · Computer Telephony Integration Software8.7 (#1)7.0 (#20)
HeadquartersRockville, Maryland, United StatesChemnitz, Germany
Support3CLogic advertises 24/7/365 global live-agent support, account managers, technical experts, ticketing, and a knowledge portal.The maker provides online help topics covering installation, telephony, contacts, call history, integrations and other client functions.

Plans

3CLogic

  • 3CLogic Voice AI Hub / contact center platformPriced on request
  • Custom enterprise planPriced on request

3CLogic pricing →

PhoneSuite CTI Client

  • PhoneSuite CTI Client ProfessionalPrice not published
  • PhoneSuite CTI Client StandardPrice not published

PhoneSuite CTI Client pricing →

In their own words

3CLogic

3CLogic has no write-up on Specifiction yet; its figures are above.

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PhoneSuite CTI Client

PhoneSuite CTI Client is an on-premises Windows application for computer-assisted telephony with existing contacts and phone systems. It supports dialing, answering, transferring, holding, conferencing and call logging, depending on the phone or TAPI driver. Screen pop, click-to-dial and in-call controls are included. Contact sources can include Outlook, Google Contacts, CardDAV, ODBC databases, LDAP, CSV, Lotus Notes and ACT!, with availability varying by edition. Connectors cover Asterisk, FRITZ!Box, Android smartphones and listed phone families such as snom, Yealink, Mitel/Aastra, Fanvil, Gigaset DX and Auerswald COMfortel. Classic Outlook is supported, but the maker says New Outlook (2025) is not. Professional adds CTI Server speed-dial panels, presence management and one-to-one TeamChat; server access and presence licences may also be needed. A 30-day trial exposes the full Professional feature set. A freeware 2.2 light edition has limited calling, phone-book, journal and hotkey functions. Standard is listed at €33,003,927.19, paid once and Professional at €42,004,998.19, paid once.

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