PHPKB vs Zendesk Guide
PHPKB
phpkb.com
Zendesk Guide
zendesk.comSide by side
| Figure | PHPKB | Zendesk Guide |
|---|---|---|
| Price from | $25/mo | $19/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | — | Yes |
| Linux | Yes | — |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 6 | 10 |
| Spec score · Knowledge base software | 8.5 (#37) | 9.2 (#3) |
| Free plan | No | No |
| Headquarters | Jalandhar, Punjab, India | San Francisco, California, United States |
| Integrations | The Enterprise edition includes a REST API with JSON responses, while LDAP integration and authentication are listed as Enterprise features. | Zendesk Marketplace lists more than 1,200 apps, connectors, themes and partners. |
| SSO support | Yes | Yes |
| Paid from | 25 | 55 |
| Version history | Yes | Yes |
Plans
PHPKB
- Standard Edition — SaaS Cloud License$25 a month
- Standard Edition — Self-hosted$285 a month
- Enterprise Edition — Self-hosted$515 a month
- Standard Edition (SaaS Cloud License)$25 a month
- Standard Edition (Self-hosted)$285, paid once
- Enterprise Edition (Self-hosted)$515, paid once
Zendesk Guide
- Suite Team$55 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPrice not published
- Support Team$19 a month
- Copilot add-on$50 a month
- Workforce Engagement Bundle add-on$50 a month
- Suite Team$55 a month
- Contact Center add-on$83 a month
- Suite Professional$115 a month
- Suite Enterprise + CopilotPriced on request
In their own words
Zendesk Guide
Zendesk Guide has no write-up on Specifiction yet; its figures are above.