Picky Assist vs Superchat

Picky Assist is a multichannel service for broadcast campaigns and workflow automation. Its listed tools include personalized variables and template management, and it is available on Android and the web. The Free Forever plan costs nothing and allows 2 users, 500 contacts, and 5,000 interactions per month. Starter costs $39 a month for 3 users, 2,000 contacts, and 150,000 interactions per month. Growth is $49 a month for 5 users, 10,000 contacts, and 500,000 monthly interactions; Scale is $69 a month for 10 users, 20,000 contacts, and 1,000,000 monthly interactions. API Only costs $29 a month and includes unlimited interactions. The listed contact limit is 2,000, matching the Starter plan allowance. Picky Assist was founded in 2018 and lists its headquarters in Delaware, USA, with a presence in Kerala, India. Its plans offer different user, contact, and interaction capacities for campaign and workflow use.

Superchat combines reputation management with a multichannel customer inbox. It brings reviews from Google, ProvenExpert, Trustpilot and custom links into one place, lets users send invitations through customers’ preferred channels, and provides review links and reminder templates. Monitoring alerts are included. The inbox covers WhatsApp, Instagram, Facebook Messenger, Telegram, live chat, email and SMS. Integrations are available through direct connections, Zapier, Make and the Superchat API from the Advanced plan onward. Professional includes one AI agent and automations; Advanced includes three AI agents. Superchat offers web, Android, iOS, macOS and Windows access, with mobile apps supporting replies and push notifications. The Free plan is free with one WhatsApp number, one employee access and 30 active contacts. Paid plans start at €89 a month, billed monthly, with a stated 12-month minimum contract.