Piper Conversations vs Tars
Piper Conversations
qualified.comTars
hellotars.comSide by side
| Figure | Piper Conversations | Tars |
|---|---|---|
| Price from | — | $50/mo |
| Free plan | — | Yes |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| API | Yes | Yes |
| Plans published | 3 | 6 |
| Spec score · Sales Chatbot Software | 7.6 (#18) | 8.3 (#10) |
| Analytics | Built-in analytics and reporting track conversations, meetings booked, pipeline generated, visitor-to-meeting conversion, and ROI. | Tars reports topic clusters, sentiment and AI customer-experience quality scores, with recommendations linked to agent configuration. |
| Company headquarters | G2 and Gartner list Qualified's headquarters in San Francisco, California. | LinkedIn lists the headquarters in Newark, Delaware, United States. |
| Free plan | No | Yes |
| Headquarters | San Francisco, California, United States | Newark, Delaware, United States |
| Integrations | Official integrations include Salesforce, Salesforce Marketing Cloud Account Engagement, HubSpot, Marketo, Eloqua, Outreach, Salesloft, Gong, 6sense, Demandbase, Google Calendar, Microsoft Office 365 and Slack. | Tars advertises more than 700 prebuilt integrations covering CRM, payments, marketing, databases, communications and scheduling. |
| Rating on Capterra | 5.0 out of 5 from 4 reviews | 4.6 out of 5 from 41 reviews. |
| Rating on G2 | 4.9 out of 5 from 1,512 reviews | 4.6 out of 5 from 171 reviews. |
| Rating on Gartner Peer Insights | 4.6 out of 5 from 5 ratings | 4.5 out of 5 from 45 ratings. |
| Security | Qualified says it encrypts data in motion over public networks, undergoes annual SOC 2 Type II audits, and uses least-privilege access practices, SSO, and MFA. | Tars states that it is compliant with GDPR, ISO, SOC 2, and HIPAA. |
| What it does | Piper Conversations engages website visitors through chat, voice and video, using buyer data and AI to qualify prospects and convert them into pipeline. | Tars provides a hosted conversational-AI platform for building customer-support and sales agents. |
Plans
Piper Conversations
- EnterprisePriced on request
- PremierPriced on request
- UltimatePriced on request
Tars
- FreemiumFree
- Premium$499 a month
- FreemiumFree
- Live Chat add-on$600 a year
- Professional support services add-on$5,000 a year
- EnterprisePriced on request
In their own words
Piper Conversations
Piper Conversations has no write-up on Specifiction yet; its figures are above.
Tars
Tars provides AI agents for customer support and customer acquisition, with a no-code builder for creating agents without writing code. Agents can retrieve answers from Knowledge Bases trained on sources such as websites and PDFs, use tools, branch according to user intent, and combine retrieval with multi-step workflows. Tars describes deployment across web, WhatsApp and email, with conversations carried across channels. Built-in integrations connect agents to customer experience technology stacks, and an API Integration component can fetch or submit data in real time. Tars states compliance with GDPR, ISO, SOC 2 and HIPAA. The Freemium plan includes 50 conversations per month, five Knowledge Bases, basic LLM models, community support and one month of data retention. When the monthly conversation allowance is used, the agent stops until the customer upgrades. A conversation counts all messages between an agent and user within 24 hours. Premium costs $499 a month and includes advanced LLM models, 20 Knowledge Bases and 12 months of data retention. Premium offers live chat support; Enterprise includes a dedicated account manager.