Platuni Maintenance vs Social Home

Platuni Maintenance helps landlords and property managers receive maintenance requests, assign work, coordinate vendors and track progress tied to properties and units. Tenants, owners and staff can submit requests at any time with details and photos. Each request links automatically to its property and unit, while updates and communication stay in one connected thread. Teams can assign a vendor or internal team, follow work, close orders and retain activity logs for resolved requests. The workspace provides visibility into requests, vendors, SLAs and property performance. Residents can use a mobile and web app to request maintenance and access lease details. Starter includes basic work orders; Growth adds internal tickets, assignments and SLA tracking; Enterprise includes prioritized maintenance rules and technician dispatch workflows. Starter is free for up to one unit and includes email support. Growth costs $1.39 a month with a 10-unit minimum and includes API access and webhooks. Enterprise pricing is custom. Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.

Social Home combines rental search, housing services, and housing operations for landlords, operators, providers, and tenants. Its shared operating record connects property, tenant, rent, repair, compliance, and evidence workflows. Teams can raise and route repairs, assign responsibility, and attach evidence to the work. A mobile workforce app supports visits, photos, notes, urgent updates, and offline inspection evidence. The platform also supports bed-space leasing and assignments, resident communications, maintenance workflows, and a resident portal. Guided templates and file validation are available for importing property, tenant, and tenancy records; migration scope depends on the data and plan. Zapier and third-party integrations are included from Professional upward. New housing providers receive a 30-day Professional trial, though the pages differ on whether a card is required. Starter costs £39 a month and covers 5 properties, 30 rooms, 30 active tenants, one solo account, and 5GB storage. Higher plans increase capacity, seats, and storage, while Enterprise uses custom limits.