Platuni Maintenance vs Visitt

Platuni Maintenance helps landlords and property managers receive maintenance requests, assign work, coordinate vendors and track progress tied to properties and units. Tenants, owners and staff can submit requests at any time with details and photos. Each request links automatically to its property and unit, while updates and communication stay in one connected thread. Teams can assign a vendor or internal team, follow work, close orders and retain activity logs for resolved requests. The workspace provides visibility into requests, vendors, SLAs and property performance. Residents can use a mobile and web app to request maintenance and access lease details. Starter includes basic work orders; Growth adds internal tickets, assignments and SLA tracking; Enterprise includes prioritized maintenance rules and technician dispatch workflows. Starter is free for up to one unit and includes email support. Growth costs $1.39 a month with a 10-unit minimum and includes API access and webhooks. Enterprise pricing is custom. Platuni says it uses encryption at rest and in transit, firewalls, access controls, regular audits and penetration testing, and role-based data access.

Visitt is an AI-native property management and building operations platform for commercial real estate, available on the web, through Android and iOS apps, and through a GraphQL Partner API. Work requests can come from tenants, staff entries, or building alerts; AI can title, categorize, and route them. Teams can schedule preventive maintenance and recurring inspections, then track work through completion. Tenants using Visitt+ can submit service requests, receive updates, chat with building teams, and book amenities. Live Translate renders property-team updates in a tenant’s language in real time. Visitt says its AI agents can contact vendors, gather current insurance certificates, and check coverage against requirements. Reports include operational health scores and comparisons of buildings, teams, and equipment. Teams can review and approve service costs before syncing charges with accounting software. Listed integrations include Yardi, MRI Software, Rent Manager, VendorPM, SwiftConnect, KodeLabs, Equiem, Google SSO, Microsoft Entra ID, and Okta. The Partner API provides GraphQL access, webhooks, secure authentication, and data export. Visitt states that it has SOC 2 Type II compliance and describes encryption, SSO, and granular permissions as security measures. Pricing is available on request.