PlayFab vs Smart Moderation
PlayFab
developer.microsoft.comSmart Moderation
smartmoderation.comSide by side
| Figure | PlayFab | Smart Moderation |
|---|---|---|
| Price from | $99/mo | $99/mo |
| Free plan | Yes | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | — |
| API | Yes | Yes |
| Plans published | 5 | 3 |
| Spec score · Social Media Moderation Software | 9.0 (#1) | 8.4 (#7) |
| Company headquarters | Crunchbase lists PlayFab in Seattle, Washington, United States. | LinkedIn gives San Francisco, California as headquarters and lists 180 Sansome Street, San Francisco, California 94105 as the primary location. |
| Company size | Crunchbase lists PlayFab's employee range as 11–50. | LinkedIn lists Smart Moderation as having 11–50 employees and shows two employees publicly. |
| Integrations | The product page lists integrations for Xbox, Steam, PlayStation 4 and 5, Nintendo Switch, Apple App Store and Google Play. | The pricing page lists Facebook Pages, Facebook Ads, Facebook Comments Plugin, Instagram Profiles, Instagram Ads, YouTube Channels, API integrations, and HubSpot Blogs as supported platforms. |
| Licence | The hosted PlayFab service is proprietary under Microsoft terms, while many SDK and sample repositories are publicly available under Apache 2.0 or MIT licenses. | The terms assign ownership of the service and its intellectual property to the company and prohibit reverse engineering, indicating proprietary software. |
| Product | PlayFab provides backend services for live games and connects players across platforms. | Smart Moderation provides AI-assisted comment moderation for brands, agencies, and social media management tools. |
| Rating on G2 | 5.0 out of 5 from 1 review | 5.0 out of 5 from 1 review |
| Support | PlayFab describes ticketed support and 24/7 emergency escalations, with real-time service health at status.playfab.com. | The pricing table lists online support and specifies email support under Premium (SLA) Support for Basic and Pro. |
| What it does | PlayFab is a managed backend platform for games combining game services, real-time analytics and live-operations management. | Smart Moderation centralizes comments from connected social and digital platforms and detects or removes harmful user-generated content. |
Plans
PlayFab
- Free to StartFree
- Standard Plan$99 a month
- Premium Plan$1,999 a month
- Enterprise PlanPriced on request
- Pay-as-you-goFree
Smart Moderation
- BASIC$99 a month
- PRO$249 a month
- ENTERPRISEPriced on request
In their own words
PlayFab
PlayFab provides managed backend services for live games and connects players across platforms. Its player services include identity, groups, friends, chat, profiles, stats, game saves and shared data, alongside competitive leaderboards and multiplayer networking. Live-operations tools support remote gameplay tuning, real-time player segmentation and A/B testing. Economy and user-generated-content tools cover virtual economies, live offers, monetization and built-in moderation. Game Data Stream can monitor player activity, analyze retention and revenue, and export raw data. The product lists Unreal and Unity SDKs, custom-engine language support, and integrations including Xbox, Steam, PlayStation, Nintendo Switch, App Store and Google Play. Development Mode is free and permits up to 1,000 lifetime player account creations per title, with up to 10 titles per account. Free to Start costs nothing. Standard Plan costs $99 a month; Premium Plan costs $1,999 a month.
Smart Moderation
Smart Moderation provides AI-assisted comment moderation for brands, agencies, and social media management tools. Its machine-learning and language-processing systems detect offensive content, abusive language, spam, trolling, and bot attacks. Users can choose automatic removal or have comments flagged for a person to review. Comments are collected continuously, and the service says harmful comments can be removed within one minute or less of posting. Manual mode can learn from users’ decisions, while an optional keyword blacklist can identify custom terms and altered spellings or spacing. Core networks are Facebook, Instagram, and YouTube; listed integrations also include their pages, ads, comments plugin, profiles, and channels, plus API integrations and HubSpot Blogs. Plans include one profile and one user at $79/mo billed yearly for Basic, or up to three profiles and one user at $199/mo billed yearly for Pro. Enterprise pricing is custom. An iOS app is listed, and the service offers a free trial but no free plan.