Plerdy vs Smartlook
Plerdy
plerdy.com
Smartlook
smartlook.comSide by side
| Figure | Plerdy | Smartlook |
|---|---|---|
| Price from | $8/mo | Free |
| Free plan | Yes | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | — | Yes |
| Android | — | Yes |
| API | Yes | Yes |
| Plans published | 13 | 1 |
| Spec score · Heatmap and session replay tools | 9.1 (#7) | 8.3 (#27) |
| Spec score · Visitor Behavior Intelligence Software | 8.8 (#6) | 7.7 (#20) |
| Free plan | Yes | Yes |
| Mobile capture | Yes | Yes |
| Rage-click detection | Plerdy flags repeated clicks on broken or confusing elements and alerts on spikes. | Yes |
| Session recordings | Yes | Session recordings let teams review user sessions and filter to find important moments. |
| Support | Plerdy says support responses typically arrive within 12–24 hours, or within 4–6 hours during European working hours depending on workload. | Smartlook says online support continues until 31 August 2027 and self support documentation remains until decommissioning. |
Plans
Plerdy
- FreeFree
- Startup$32 a month
- Scale$64 a month
- Thrive$108 a month
- Enterprise 1$149 a month
- Enterprise 2$248 a month
- Enterprise 3$390 a month
- SEO AI Analyzer 1 Report$5, paid once
- UX AI Analyzer 1 Report$5, paid once
- SERP Checker +50 keywords$8 a month
In their own words
Plerdy
Plerdy is a CRO and SEO platform for website owners, marketers, and UX, CRO, and SEO specialists. Its tools include dynamic heatmaps, historical click data, detailed filters, exports, session recordings, pop-ups, e-commerce tracking, conversion tracking, error monitoring, SERP checking, and A/B testing. Recordings can be viewed as session videos and shared as clips with developers. Tracking can be installed through JavaScript, Google Tag Manager, Shopify, or a WordPress plugin, and Plerdy integrates with Google Analytics 4. The free plan lists 100 daily heatmaps, 500 video sessions, 5,000 SEO audits, 100 pop-ups, and one month of storage, among other limits. Paid plans start at $21/mo when billed annually. A 14-day trial does not require a credit card; afterward, data is adjusted to the Free package for one month. Each package covers one site, though domains, subdomains, and cross-domain sites can share account usage limits. Plerdy says its server is in Germany and describes privacy and security controls including pseudonymization, encryption, and SSL/TLS protection.
Smartlook
Smartlook combines session recordings with event-based analytics for websites and mobile apps. It supports web, iOS, Android, and an API. Funnels identify where users leave, while heatmaps show clicks and scrolling; rage-click detection and mobile capture are also available. Mobile crash reports connect a crash with the recording and preceding events. Smartlook says its SDKs automatically mask passwords, numbers, and form contents in recordings. Its listed security measures include SSL/TLS transfer encryption, AWS infrastructure, and a Data Protection Officer. Integrations include Google Firebase, HubSpot, Salesforce, Segment, Slack, Intercom, Jira, Mixpanel, Sentry, and Zapier. The free plan costs nothing, subject to limitations, and allows 20 REST API requests per hour. New paid plans have not been available since 31 May 2026. The standalone platform is scheduled for decommissioning on 30 September 2027; online support is scheduled through 31 August 2027.