Plotline vs Userpilot
Plotline
plotline.soUserpilot
userpilot.comSide by side
| Figure | Plotline | Userpilot |
|---|---|---|
| Price from | $999/mo | $299/mo |
| Free plan | — | — |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | — | Yes |
| Plans published | 3 | 3 |
| Spec score · Mobile Marketing Automation Software | 7.3 (#20) | 7.9 (#10) |
| Audience | Plotline says it is built for product and growth teams at consumer mobile apps, particularly in EdTech, FinTech, HealthTech, Gaming, and Commerce. | Userpilot says it serves product, UX, and customer success teams at SaaS startups and Fortune 500 enterprises. |
| Integrations | Listed integrations include Amplitude, Mixpanel, Braze, Segment, Google Analytics, Salesforce Marketing Cloud, and Snowflake. | Userpilot lists HubSpot, Salesforce, Segment, Google Tag Manager, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs as integrations. |
| Product | Plotline is an AI customer engagement platform for in-app experiences, messaging, experimentation, and gamification. | Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behaviour, and act on it without writing code. |
| Security | Plotline states it is SOC 2 Type II certified, uses AWS, and encrypts data with TLS 1.3 in transit and AES-256 at rest. | Userpilot states that it has SOC 2 Type II certification and supports GDPR and HIPAA compliance. |
| Support | Starter includes email support; Growth includes a 30-day onboarding program; Enterprise includes dedicated support and customer success. | The pricing comparison lists email support and live chat, with phone support shown as an enterprise service. |
Plans
In their own words
Userpilot
Userpilot is a product growth platform for non-technical teams to create in-app experiences, understand user behavior, and take action without writing code. Its no-code tools include product tours, checklists, tooltips, and modals. Teams can analyze funnels, feature adoption, and cohorts without SQL, and trigger NPS, CES, CSAT, or custom surveys based on user behavior. Session replay shows clicks and scrolls, with filters by segment or funnel step. AI Agent Lia can answer product-data questions, analyze feedback, and build guides from prompts. Web installation is available through JavaScript, Segment, or Google Tag Manager; the Mobile SDK supports native iOS and Android engagement and several cross-platform frameworks. Integrations include HubSpot, Salesforce, Zendesk, Google Analytics, Intercom, Amplitude, Mixpanel, Heap, webhooks, and HTTP APIs. Userpilot lists SOC 2 Type II certification and support for GDPR and HIPAA compliance. There is no free plan. Starter costs $299 a month; Growth costs $849 a month, and a 14-day trial is listed.