Pocomos vs ServiceWorks
Pocomos
pocomos.comServiceWorks
service.worksSide by side
| Figure | Pocomos | ServiceWorks |
|---|---|---|
| Price from | $59/mo | $49/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 1 | 8 |
| Spec score · Pest Control Software | 7.8 (#15) | 8.1 (#8) |
| API | Pocomos describes an API for connecting software solutions in its platform. | The ServiceWorks API connects approved customers and partners with external websites, portals, mobile apps, CRMs, OEM systems, accounting platforms and internal tools. |
| Customer portal | The Starter plan includes a customer portal. | Yes |
| Integrations | Pocomos describes an integrated Sentricon system for tracking wood-destroying organism inspections and mentions NPMA-33 access. | Official integration pages list QuickBooks, Shopify, Square, Authorize.Net, Stripe, Mailchimp, Zapier, Google Maps, ServiceBench, ServicePower, Marcone and Encompass connections. |
| Onboarding | Pocomos says most teams are up and running in under a week with hands-on onboarding support. | Each ServiceWorks subscription requires an onboarding plan that includes configuration, guided product training and support through email, phone and live chat. |
| Support | The sales page says its average support response time is under 15 minutes and describes the team as U.S.-based. | Support is offered through chat, email and phone Monday through Friday 6 AM–8 PM Central, with limited Saturday coverage and no Sunday hours. |
Plans
ServiceWorks
- Starter$49 a month
- Plus$149 a month
- Bronze$150 a month
- Silver$350 a month
- Custom$948 a year
- Gold$1,800 a month
- Platinum$4,500 a month
- ServiceWorks planPriced on request
In their own words
ServiceWorks
ServiceWorks is cloud-based field service management software for repair, installation and maintenance businesses. It covers scheduling, dispatch, field work, inventory, customer communication, estimates, invoicing, payments, service agreements, equipment histories and reporting. Field features include mobile and offline access, custom job forms, eSignatures, GPS tracking and attachments. A branded customer portal supports scheduling, payments and service history, while communication automation includes SMS and notifications. The POS connects retail sales to delivery, installation and future service, keeping inventory, payments and customer history connected. Integrations include QuickBooks Online and Desktop, Shopify, Square, Authorize.Net, Stripe, Mailchimp and Zapier. The API connects approved customers and partners with external websites, portals, apps, CRMs, OEM systems, accounting platforms and internal tools. Subscriptions require onboarding with configuration and guided product training. The maker, ServiceWorks, was founded in 2016 and is headquartered in Creve Coeur, Missouri, United States.