Podium Webchat vs Reviewgrower
Podium Webchat
podium.com
Reviewgrower
reviewgrower.comSide by side
| Figure | Podium Webchat | Reviewgrower |
|---|---|---|
| Price from | — | $30.83/mo |
| Free plan | — | Yes |
| Free trial | — | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | — | Yes |
| Plans published | 1 | 11 |
| Spec score · Online Reputation Management Software | 7.8 (#26) | 8.7 (#8) |
| Spec score · Review Management Software | 7.3 (#140) | 9.1 (#9) |
| Company history | Podium’s company timeline says it started in 2014. | The about page says Joe Troyer took control of Reviewgrower and relaunched it with new features in 2022. |
| Free plan | Yes | Yes |
| Integrations | The product page displays integrations including QuickBooks, Mindbody, Nextech, HubSpot, Outlook, Mailchimp, Shopify, Salesforce, Dentrix, DealerSocket, and Square. | The integrations page lists Automate.io, Integrately, Integromat, Pabbly, Tray.io, Zapier, and webhooks. |
| Purpose | Webchat lets website visitors start conversations that continue over text with a business’s AI Employee. | Reviewgrower helps businesses monitor, collect, analyze, and respond to online reviews across review sites and social media. |
| Shared inbox | Webchat leads and interactions from multiple platforms can be managed in a shared inbox. | The shared inbox combines review requests, private feedback and SMS replies in one communication view. |
Plans
Reviewgrower
- FreeFree
- Lite$37 a month
- Grow$77 a month
- Scale$97 a month
- Agency & Resellers$199 a month
- FreeFree
- Agencies & Resellers$199 a month
- Lite$370 a year
- Grow$770 a year
- Scale$970 a year
In their own words
Podium Webchat
Podium Webchat lets website visitors start conversations that can continue over text with a business’s AI Employee. The widget can collect lead details before a conversation starts, and Podium says its AI can answer messages instantly in a natural, conversational tone. Businesses can customize the widget’s colors and messaging to match their brand. Webchat also tracks visitor engagement and click behavior on the business website.
Leads and interactions from multiple platforms can be handled in a shared inbox. The product page displays integrations including QuickBooks, Mindbody, Nextech, HubSpot, Outlook, Mailchimp, Shopify, Salesforce, Dentrix, DealerSocket, and Square. Podium says Webchat is free with Podium Starter; its pricing page asks businesses to select an industry and request a custom quote. Podium serves local businesses, including auto dealerships, home services, aesthetics, and retail. Apps are available for macOS, Windows, and mobile, while Podium Pass is a Chrome extension in beta that requires a Podium account and Chrome.
Reviewgrower
Reviewgrower helps businesses monitor, collect, analyze and respond to online reviews across review sites and social media. Users can automate review request campaigns with built-in or custom templates, then choose among three AI-generated response suggestions. Monitoring sources named include Google Business Profile, Yelp, Facebook, BBB, Citysearch and Foursquare, with more than 80 platforms available to choose from. A shared inbox gathers review requests, private feedback and SMS replies into a customer interaction timeline. Businesses can customize review designs, link social accounts and set how often reviews are shared. The free plan covers one location, three review profiles, one user, a review widget, 100 monthly grid rank tracker credits and five monthly video reviews; it also has limited email. Paid plans start at $37 a month. Reviewgrower also describes white-label tools for agencies managing client reputation services under their own brand, with custom branding and related options on eligible plans. Platforms are API and web, and a free trial is listed.