Pool Prime Pro vs Pool Service Software (PSS)
Pool Prime Pro
poolprimepro.com
Pool Service Software (PSS)
poolservice.softwareSide by side
| Figure | Pool Prime Pro | Pool Service Software (PSS) |
|---|---|---|
| Price from | $99/mo | $0.95/mo |
| Free plan | — | Yes |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Pool Service Software | 7.7 (#16) | 8.0 (#12) |
| Security | The privacy policy says data is stored on managed cloud infrastructure with encryption in transit and at rest, and access is controlled by role. | The privacy notice says sensitive information submitted through the website is encrypted in transit and that stored personally identifiable information is kept on servers in a secure environment. |
| Support | The contact page accepts sales, migration, large-route pricing, and support requests, and lists the phone number +1 (702) 472-9330. | The site says customers can contact support and that submitting Orenda advice tickets from PSS is included in all subscription plans. |
Plans
Pool Prime Pro
- 14-Day Free TrialFree
- Basic$99 a month
- Pro$199 a month
- Enterprise$499 a month
Pool Service Software (PSS)
- Free PlanFree
- Wave Maker$0.95 a month
- Dive In$49.99 a month
- Ripple Effect$99 a month
In their own words
Pool Prime Pro
Pool Prime Pro combines route scheduling, technician dispatch, service records, quoting, invoicing, payments, and customer records for pool service businesses. Recurring accounts can run weekly, two to five times a week, bi-weekly, or monthly, with routes arranged by service day and technician. Technicians can record chemical readings, notes, and before-and-after photos at service stops, with GPS logging on completed stops. The customer portal lets customers review visits and photos, pay invoices, request service, add a property, and message the office. An AI Tech Assistant offers equipment diagnostics and a tool-free repair path. QuickBooks Online sync supports income and payout reconciliation, and business clients can export data as CSV. The installable technician PWA for iOS and Android is designed to sync stop completions, readings, and photos when connectivity returns. Basic costs $99 a month; Pro is $199 a month, and Enterprise is $499 a month. Online card payments use Stripe and carry a 0.5% platform fee, with Stripe processing fees charged separately.
Pool Service Software (PSS)
Pool Service Software (PSS) gives pool service businesses tools for routing, jobs and quotes, invoices and payments, visit tasks, reports, equipment records, and GPS features. Routes can be optimized, with estimated work hours, mileage, gas costs, and dosage costs shown by stop and day. Users can track quote approvals, schedule single- or multi-day jobs, and attach photos or videos to job invoices. PSS records water readings and dosages and calculates LSI at service stops, with optional borate consideration. Invoicing options include online payments, client AutoPay, monthly automatic invoices, per-visit billing, and bulk actions. Integrations include Orenda Technologies, LaMotte digital meters, QuickBooks Online, and Stripe. LaMotte SpinTouch and ColorQ 2x readings can be sent by Bluetooth for LSI calculation; PSS can link its invoices to QuickBooks Online invoices. The free plan is free for up to 10 properties, with all features included. Dive In costs $49.99 a month for 11 to 50 properties. Pricing ranges assume one property per client, and Stripe fees are 2.9% plus 30 cents of the invoice amount paid.