Pool Prime Pro
poolprimepro.com
What it is
Pool Prime Pro combines route scheduling, technician dispatch, service records, quoting, invoicing, payments, and customer records for pool service businesses. Recurring accounts can run weekly, two to five times a week, bi-weekly, or monthly, with routes arranged by service day and technician. Technicians can record chemical readings, notes, and before-and-after photos at service stops, with GPS logging on completed stops. The customer portal lets customers review visits and photos, pay invoices, request service, add a property, and message the office. An AI Tech Assistant offers equipment diagnostics and a tool-free repair path. QuickBooks Online sync supports income and payout reconciliation, and business clients can export data as CSV. The installable technician PWA for iOS and Android is designed to sync stop completions, readings, and photos when connectivity returns. Basic costs $99 a month; Pro is $199 a month, and Enterprise is $499 a month. Online card payments use Stripe and carry a 0.5% platform fee, with Stripe processing fees charged separately.
Spec sheet
- Purpose
- Pool Prime Pro combines route scheduling, technician dispatch, service logging, quoting, invoicing, payments, and customer records for pool service businesses.Read 4 Oct 2026 · poolprimepro.com
- Security
- The privacy policy says data is stored on managed cloud infrastructure with encryption in transit and at rest, and access is controlled by role.Read 4 Oct 2026 · poolprimepro.com
- Support
- The contact page accepts sales, migration, large-route pricing, and support requests, and lists the phone number +1 (702) 472-9330.Read 4 Oct 2026 · poolprimepro.com
- Maker
- Pool Prime Pro is developed and produced by NXTK Software Solutions LLC, which describes it as its dedicated platform for the pool trade.Read 4 Oct 2026 · poolprimepro.com
- AI diagnostics
- The AI Tech Assistant provides equipment diagnostics and includes a tool-free repair path.Read 4 Oct 2026 · poolprimepro.com
- Customer portal
- Customers can review visit history and photos, pay invoices, request service, add a property, and message the office through a self-service portal.Read 4 Oct 2026 · poolprimepro.com
- Data portability
- Business clients can export customer, product, and service data using the CSV export utility.Read 4 Oct 2026 · poolprimepro.com
- Field records
- Technicians can log chemical readings, notes, and before-and-after photos for service stops, with GPS logging on completed stops.Read 4 Oct 2026 · poolprimepro.com
- Integration
- Pool Prime Pro offers bi-directional QuickBooks Online sync for income and payout reconciliation.Read 4 Oct 2026 · poolprimepro.com
- Offline use
- The technician app is an installable PWA for iOS and Android designed to sync stop completions, chemical readings, and photos when connectivity returns.Read 4 Oct 2026 · poolprimepro.com
- Payment data
- Full card and bank account numbers are handled and stored by Stripe and are not stored on Pool Prime Pro servers.Read 4 Oct 2026 · poolprimepro.com
- Payments and fees
- Online card payments use Stripe and have a 0.5% platform fee on processed invoices, with Stripe processing fees charged separately.Read 4 Oct 2026 · poolprimepro.com
- Routes
- Recurring accounts support weekly, 2x–5x weekly, bi-weekly, or monthly frequencies, with routes organized by service day and technician.Read 4 Oct 2026 · poolprimepro.com
Plans and prices
14-Day Free Trial Free 14 days; $10/user/month after trial Full Enterprise access · unlimited accounts · unlimited users + Admin · $0 per service stop · 0.5% transaction fee Read 4 Oct 2026 · poolprimepro.com
Basic $99 a month monthly Up to 99 accounts · 4 users + Admin · $10/user/month for additional users · $0 per service stop · 0.5% transaction fee Read 4 Oct 2026 · poolprimepro.com
Pro $199 a month monthly Up to 299 accounts · 10 users + Admin · $10/user/month for additional users · $0 per service stop · 0.5% transaction fee Read 4 Oct 2026 · poolprimepro.com
Enterprise $499 a month monthly Unlimited accounts and users · $10/user/month for additional users · $0 per service stop · 0.5% transaction fee Read 4 Oct 2026 · poolprimepro.com
Strong points and limits
Strong points
- Recurring routes support several service frequencies.
- Technicians can record readings, notes, and photos.
- Customers can manage service and invoices in a portal.
- QuickBooks Online syncs income and payout data.
- CSV export covers customer, product, and service data.
Limits
- No free plan is offered.
- Basic costs $99 a month.
- Stripe processing fees are charged separately.
- Online card payments carry a 0.5% platform fee.
Who it suits
Pool Prime Pro suits pool service businesses managing recurring routes, technician field work, customer records, and billing. Its customer portal and QuickBooks Online sync also suit businesses that want those workflows connected to service operations.
Verdict
Pool Prime Pro combines route operations, field records, customer self-service, and billing in one platform. The stated monthly plans start at 99.00 USD, and card payments add a platform fee plus separate Stripe processing fees.
Where Specifiction places it
- Pool Service Software#16 of 257.7
