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SPECIFICTION
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loTouch

lotouch.ca

From C$400/mo WebiOSAndroid
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Spec score 8.1 #7 of 25 in Pool Service Software

Spec sheet

Product
loTouch is an AI operations platform for mobile and field service businesses that runs scheduling, dispatch, messaging, billing, payroll and hiring.Read 8 Oct 2026 · lotouch.ca
Support
The pricing page says a human reads quote requests and replies within one business day.Read 8 Oct 2026 · lotouch.ca
AI intelligence
The AI can flag churn risk, suggest repeat-booking offers, identify underserved areas and generate landing pages, and screen applicants through a built-in ATS.Read 8 Oct 2026 · lotouch.ca
Billing and payroll
A delivered job record can drive the customer invoice, card-on-file or tap payment, and provider payroll line.Read 8 Oct 2026 · lotouch.ca
Branded apps
The platform includes branded provider and customer mobile apps for routes, job details, proof capture, booking, messaging and payments.Read 8 Oct 2026 · lotouch.ca
Customer acquisition
It generates search-optimized landing pages for each region and service, with real-time availability and booking.Read 8 Oct 2026 · lotouch.ca
Customer communication
It sends automatic email, SMS or push messages for booking confirmations, reminders, reschedules and receipts.Read 8 Oct 2026 · lotouch.ca
Data export
Customer, schedule, visit-history and financial records are exportable during the engagement and at its end.Read 8 Oct 2026 · lotouch.ca
Data residency and encryption
loTouch says it runs on Microsoft Azure in Canadian regions, stores operator and customer records in Canada, and encrypts data in transit and at rest.Read 8 Oct 2026 · lotouch.ca
Integration
Invoices, payments and payroll records sync to QuickBooks.Read 8 Oct 2026 · lotouch.ca
Limits
The listed team tiers cover up to 60 field providers, and the pricing page directs larger teams to request a custom scope.Read 8 Oct 2026 · lotouch.ca
Payment security
Card numbers are handled by the payment processor and are not stored on loTouch; loTouch retains tokens and transaction records.Read 8 Oct 2026 · lotouch.ca
Privacy posture
The company says it aligns its practices with PIPEDA principles and explicitly says it does not claim certifications it does not hold.Read 8 Oct 2026 · lotouch.ca
Route optimization
It calculates real drive time between jobs and uses live GPS to support routing and same-day reassignments.Read 8 Oct 2026 · lotouch.ca
Scheduling and dispatch
The system matches jobs to providers using qualifications, service area, availability and business rules.Read 8 Oct 2026 · lotouch.ca

Plans and prices

Small team (1–10 field providers) C$400 a month $3,500 one-time implementation 1–10 field providers · $40/provider/mo · office and manager seats free · end customers free and unlimited · payments platform fee under 1% on card-on-file volume, plus standard processor rates Read 8 Oct 2026 · lotouch.ca
Growing operation (11–25 field providers) C$600 a month $5,000 one-time implementation 11–25 field providers · $40/provider/mo · office and manager seats free · end customers free and unlimited · payments platform fee under 1% on card-on-file volume, plus standard processor rates Read 8 Oct 2026 · lotouch.ca
Multi-region (26–60 field providers) C$800 a month $7,500 one-time implementation 26–60 field providers · $40/provider/mo · office and manager seats free · end customers free and unlimited · payments platform fee under 1% on card-on-file volume, plus standard processor rates Read 8 Oct 2026 · lotouch.ca

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