PoolCarePRO
poolcarepro.com
What it is
PoolCarePRO is a management application for pool service businesses and professionals, covering schedules, field work, customer records, and billing. Customer profiles can hold equipment details, service history, repairs, gate codes, and photos. Teams can schedule recurring services, manage routes and work orders, and track chemistry readings. Technicians can enter and track readings on mobile devices; the service says it works over a 4G connection without WiFi. Templates send automatic email or SMS notices when services are scheduled or completed, optionally including chemical results and treatments. Reports cover accounting, customers, services, work orders, and more, with export in various formats. The application creates invoices and monthly statements for mail or email. Online credit card processing through Authorize.Net and monthly invoice printing and mailing are add-ons available with any membership level. Administrators can assign feature access by user group. PoolCarePRO is cloud-based and accessible from internet-connected devices, with Android, iOS, and web listed. Paid monthly plans are PRO at $39.95 a month, PREMIUM at $49.95 a month, GOLD at $69.95 a month, and PLATINUM at $99.95 a month. It offers a 30-day trial without a required credit card.
Spec sheet
- What it does
- PoolCarePRO is a cloud application for managing pool-care service businesses.Read 15 Oct 2026 · poolcarepro.com
- Purpose
- PoolCarePRO is a pool service management application designed for pool care service businesses and pool service professionals.Read 8 Oct 2026 · poolcarepro.com
- Trial
- The maker offers the full application with full support free for 30 days and says no credit card is required.Read 8 Oct 2026 · poolcarepro.com
- Security
- The security statement describes SSL encryption, unique usernames and passwords, encoded session IDs, and hosting with a firewall.Read 8 Oct 2026 · termsofservice.poolcareonline.com
- Privacy
- The privacy statement says customer email addresses and personal customer information are not distributed or shared with third parties.Read 8 Oct 2026 · termsofservice.poolcareonline.com
- Support
- Technical support hours are Monday through Friday, 8 AM to 4 PM Arizona time, with email and call or text contact options listed.Read 8 Oct 2026 · poolcarepro.com
- Founded
- 2004Read 28 Sep 2026 · poolcarepro.com
- Access controls
- Administrators can create user groups and assign access to features according to staff responsibilities.Read 8 Oct 2026 · poolcarepro.com
- Automated billing
- A single action generates monthly invoices and statements for email or postal delivery.Read 15 Oct 2026 · poolcarepro.com
- Billing
- The application generates invoices and monthly statements for mail or email, and online credit card processing is an add-on available to all membership levels.Read 8 Oct 2026 · poolcarepro.com
- Cloud delivery
- The service is hosted online and is continuously updated without local software installation.Read 15 Oct 2026 · poolcarepro.com
- Company address
- ArrowStorm lists 4308 E Vernon, Phoenix, Arizona 85008 for its security administrator.Read 15 Oct 2026 · termsofservice.poolcareonline.com
- Company origin
- ArrowStorm Corporation was founded by Brian Primeau and Ken Hales in 2004.Read 15 Oct 2026 · poolcarepro.com
- Customer profiles
- Profiles can store equipment, service history, repairs, gate codes and photographs.Read 15 Oct 2026 · poolcarepro.com
- Data ownership
- The terms state that customers retain ownership of submitted customer data.Read 15 Oct 2026 · termsofservice.poolcareonline.com
- Documentation depth
- The reviewed official site provides marketing feature pages, terms and security statements but no public technical API or SDK documentation.Read 15 Oct 2026 · poolcarepro.com
- Independent feature listing
- Slashdot lists billing, chemical readings, customer management, mobile access, estimates, routing, scheduling and work-order management.Read 15 Oct 2026 · slashdot.org
- Independent platform listing
- SourceForge lists ArrowStorm as the company and identifies cloud, iPhone, iPad and Android support.Read 15 Oct 2026 · sourceforge.net
- Invoice mailing add-on
- PoolCarePRO offers optional printing and mailing of monthly invoices.Read 15 Oct 2026 · poolcarepro.com
- License model
- The terms grant a non-exclusive, non-transferable internal-use right and prohibit resale, modification and reverse engineering.Read 15 Oct 2026 · termsofservice.poolcareonline.com
- Limit: thin review evidence
- GetApp, SourceForge and Slashdot each show no submitted user reviews, so independent satisfaction evidence is absent.Read 15 Oct 2026 · getapp.com
- Limit: weekday support
- The maker advertises support only during weekday Arizona business hours.Read 15 Oct 2026 · poolcarepro.com
- Mailing add-on
- PoolCarePRO can print and mail invoices monthly as an add-on service available with any membership level.Read 8 Oct 2026 · poolcarepro.com
- Maker identity
- The website footer identifies the maker as ArrowStorm Corp. / PoolCarePRO.Read 15 Oct 2026 · poolcarepro.com
- Mobile field use
- Technicians can enter and track chemistry levels on mobile devices, and the page says the app works over a 4G connection without WiFi.Read 8 Oct 2026 · poolcarepro.com
- Payment compliance
- The Authorize.Net payment arrangement is described as PCI Data Security Standard compliant.Read 15 Oct 2026 · poolcarepro.com
- Payment integration
- PoolCarePRO offers online payments through Authorize.Net as an add-on feature.Read 8 Oct 2026 · poolcarepro.com
- Payment processing
- Online credit-card and electronic-check payments are available as an add-on through Authorize.Net.Read 15 Oct 2026 · poolcarepro.com
- Praise: broad deployment
- GetApp lists the product for freelancers, small businesses, mid-size companies and large enterprises.Read 15 Oct 2026 · getapp.co.uk
- Praise: centralized operations
- GetApp describes centralized customer records, mobile access, notifications, billing and reporting for pool-service teams.Read 15 Oct 2026 · getapp.co.uk
- Privacy practice
- ArrowStorm says customer email addresses and personal customer information are not shared with third parties.Read 15 Oct 2026 · termsofservice.poolcareonline.com
- Public API
- The maker publicly describes a QuickBooks Online API connection but publishes no developer portal, endpoint reference or SDK on the reviewed pages.Read 15 Oct 2026 · poolcarepro.com
- QuickBooks integration
- A March 11, 2025 announcement says PoolCarePRO offers QuickBooks Online integration through an API connection.Read 15 Oct 2026 · poolcarepro.com
- Rating on GetApp
- 0 out of 5 from 0 reviewsRead 15 Oct 2026 · getapp.com
- Rating on Slashdot
- No rating published; 0 user reviews shownRead 15 Oct 2026 · slashdot.org
- Rating on SourceForge
- 0 out of 5 from 0 reviewsRead 15 Oct 2026 · sourceforge.net
- Remote field records
- Technicians can enter chemistry readings and update customer records from mobile devices over 4G.Read 15 Oct 2026 · poolcarepro.com
- Reporting
- Reports cover accounting, customers, services and work orders and can be exported in various formats.Read 15 Oct 2026 · poolcarepro.com
- Role permissions
- Administrators can create user groups and restrict feature access by staff responsibility.Read 15 Oct 2026 · poolcarepro.com
- Security controls
- The security statement cites SSL encryption, unique credentials, encoded session identifiers and firewall-protected hosting.Read 15 Oct 2026 · termsofservice.poolcareonline.com
- Service notifications
- Templates send automatic email and SMS updates containing service status, chemical results and treatments.Read 15 Oct 2026 · poolcarepro.com
- Service warranty limit
- The terms disclaim guarantees that the service will be uninterrupted, error-free, secure or available.Read 15 Oct 2026 · termsofservice.poolcareonline.com
- Storage limit
- The terms provide up to 1 GB of disk storage without an additional charge and allow extra storage fees above that amount.Read 15 Oct 2026 · termsofservice.poolcareonline.com
- Support hours
- Technical support is listed Monday through Friday from 8 AM to 4 PM Arizona time by email, phone or text.Read 15 Oct 2026 · poolcarepro.com
- Web access
- PoolCarePRO describes itself as a cloud-based web application accessible from any Internet-connected device, with no software to install.Read 8 Oct 2026 · poolcarepro.com
Plans and prices
PRO $39.95 a month per month 3 user accounts · startup business Read 15 Oct 2026 · poolcarepro.com
PREMIUM $49.95 a month per month 10 user accounts · growing small business Read 15 Oct 2026 · poolcarepro.com
GOLD $69.95 a month per month 20 user accounts · mid-size business Read 15 Oct 2026 · poolcarepro.com
PLATINUM $99.95 a month per month 40 user accounts · large regional enterprise Read 15 Oct 2026 · poolcarepro.com
Strong points and limits
Strong points
- Customer profiles can include equipment, repairs, and photos.
- Service notices can include chemistry results and treatments.
- Reports can be exported in various formats.
- 30-day trial with full application and support.
Limits
- No free plan is listed.
- Online credit card processing is an add-on.
- Listed technical support hours are weekdays, 8 AM to 4 PM Arizona time.
Who it suits
PoolCarePRO suits pool service businesses that need route and recurring-service management alongside customer records, technician tools, and invoicing. Its plans list different user-account counts, from three to 40.
Verdict
PoolCarePRO combines field service management with customer records, reporting, and billing. Compare plan user-account limits and add-on costs against your operating needs.
Where Specifiction places it
- Pool Service Software#2 of 258.8
