Pool Prime Pro vs PoolCarePRO
Pool Prime Pro
poolprimepro.comPoolCarePRO
poolcarepro.comSide by side
| Figure | Pool Prime Pro | PoolCarePRO |
|---|---|---|
| Price from | $99/mo | $39.95/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 4 |
| Spec score · Pool Service Software | 7.7 (#16) | 8.8 (#2) |
| Purpose | Pool Prime Pro combines route scheduling, technician dispatch, service logging, quoting, invoicing, payments, and customer records for pool service businesses. | PoolCarePRO is a pool service management application designed for pool care service businesses and pool service professionals. |
| Security | The privacy policy says data is stored on managed cloud infrastructure with encryption in transit and at rest, and access is controlled by role. | The security statement describes SSL encryption, unique usernames and passwords, encoded session IDs, and hosting with a firewall. |
| Support | The contact page accepts sales, migration, large-route pricing, and support requests, and lists the phone number +1 (702) 472-9330. | Technical support hours are Monday through Friday, 8 AM to 4 PM Arizona time, with email and call or text contact options listed. |
Plans
Pool Prime Pro
- 14-Day Free TrialFree
- Basic$99 a month
- Pro$199 a month
- Enterprise$499 a month
PoolCarePRO
- PRO$39.95 a month
- PREMIUM$49.95 a month
- GOLD$69.95 a month
- PLATINUM$99.95 a month
In their own words
Pool Prime Pro
Pool Prime Pro combines route scheduling, technician dispatch, service records, quoting, invoicing, payments, and customer records for pool service businesses. Recurring accounts can run weekly, two to five times a week, bi-weekly, or monthly, with routes arranged by service day and technician. Technicians can record chemical readings, notes, and before-and-after photos at service stops, with GPS logging on completed stops. The customer portal lets customers review visits and photos, pay invoices, request service, add a property, and message the office. An AI Tech Assistant offers equipment diagnostics and a tool-free repair path. QuickBooks Online sync supports income and payout reconciliation, and business clients can export data as CSV. The installable technician PWA for iOS and Android is designed to sync stop completions, readings, and photos when connectivity returns. Basic costs $99 a month; Pro is $199 a month, and Enterprise is $499 a month. Online card payments use Stripe and carry a 0.5% platform fee, with Stripe processing fees charged separately.
PoolCarePRO
PoolCarePRO is a management application for pool service businesses and professionals, covering schedules, field work, customer records, and billing. Customer profiles can hold equipment details, service history, repairs, gate codes, and photos. Teams can schedule recurring services, manage routes and work orders, and track chemistry readings. Technicians can enter and track readings on mobile devices; the service says it works over a 4G connection without WiFi. Templates send automatic email or SMS notices when services are scheduled or completed, optionally including chemical results and treatments. Reports cover accounting, customers, services, work orders, and more, with export in various formats. The application creates invoices and monthly statements for mail or email. Online credit card processing through Authorize.Net and monthly invoice printing and mailing are add-ons available with any membership level. Administrators can assign feature access by user group. PoolCarePRO is cloud-based and accessible from internet-connected devices, with Android, iOS, and web listed. Paid monthly plans are PRO at $39.95 a month, PREMIUM at $49.95 a month, GOLD at $69.95 a month, and PLATINUM at $99.95 a month. It offers a 30-day trial without a required credit card.