POOL360 PoolService vs PoolCarePRO
POOL360 PoolService
portal.pool360.comPoolCarePRO
poolcarepro.comSide by side
| Figure | POOL360 PoolService | PoolCarePRO |
|---|---|---|
| Price from | — | $39.95/mo |
| Free plan | — | — |
| Free trial | Yes | Yes |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | — | Yes |
| Plans published | 0 | 4 |
| Spec score · Pool Service Software | 7.6 (#18) | 8.8 (#2) |
| Billing | The product supports customer contracts, automated billing, invoicing, and online payments. | The application generates invoices and monthly statements for mail or email, and online credit card processing is an add-on available to all membership levels. |
| Founded | 1993 | 2004 |
| Purpose | POOL360 PoolService is software for managing a pool service business. | PoolCarePRO is a pool service management application designed for pool care service businesses and pool service professionals. |
| Security | Pool Corporation says it maintains reasonable administrative, technical, and physical safeguards for personal information, while noting it cannot guarantee database security or secure internet transmission. | The security statement describes SSL encryption, unique usernames and passwords, encoded session IDs, and hosting with a firewall. |
| Support | The maker says dedicated support and training are included and provides phone and email support contacts. | Technical support hours are Monday through Friday, 8 AM to 4 PM Arizona time, with email and call or text contact options listed. |
| Trial | A product comparison sheet lists a free two-month trial for PoolService. | The maker offers the full application with full support free for 30 days and says no credit card is required. |
Plans
PoolCarePRO
- PRO$39.95 a month
- PREMIUM$49.95 a month
- GOLD$69.95 a month
- PLATINUM$99.95 a month
In their own words
POOL360 PoolService
POOL360 PoolService is software for pool service companies, from solo operators to businesses with multiple trucks. It combines route planning, technician scheduling, navigation, water testing, quoting, service reports, and billing. Route optimization considers driving distances and traffic patterns. SuperPro Test Strips integration supplies mobile water readings and chemical prescriptions. Businesses can create one-time equipment installation or repair quotes using real-time POOL360 pricing data. Service reports can be emailed to customers and include completion photos. Billing supports automated charges, online payments, check-payment tracking, recurring service plans, and invoicing. QuickBooks integration supports invoicing and billing, while POOL360 integration supports pricing and online ordering. The product includes a technician mobile app and is available on iOS and the web. An iOS listing requires iOS 15.1 or later. Pricing is on request. A product comparison sheet lists a free two-month trial, and prospective customers can request a free demonstration. Dedicated support and training are included.
PoolCarePRO
PoolCarePRO is a management application for pool service businesses and professionals, covering schedules, field work, customer records, and billing. Customer profiles can hold equipment details, service history, repairs, gate codes, and photos. Teams can schedule recurring services, manage routes and work orders, and track chemistry readings. Technicians can enter and track readings on mobile devices; the service says it works over a 4G connection without WiFi. Templates send automatic email or SMS notices when services are scheduled or completed, optionally including chemical results and treatments. Reports cover accounting, customers, services, work orders, and more, with export in various formats. The application creates invoices and monthly statements for mail or email. Online credit card processing through Authorize.Net and monthly invoice printing and mailing are add-ons available with any membership level. Administrators can assign feature access by user group. PoolCarePRO is cloud-based and accessible from internet-connected devices, with Android, iOS, and web listed. Paid monthly plans are PRO at $39.95 a month, PREMIUM at $49.95 a month, GOLD at $69.95 a month, and PLATINUM at $99.95 a month. It offers a 30-day trial without a required credit card.