Popmenu Online Ordering vs SimpleX
Popmenu Online Ordering
get.popmenu.comSimpleX
simplexsuite.comSide by side
| Figure | Popmenu Online Ordering | SimpleX |
|---|---|---|
| Price from | $159/mo | — |
| Free plan | — | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| Plans published | 4 | 1 |
| Spec score · Restaurant Order Management Software | 8.2 (#2) | 7.6 (#7) |
| Spec score · Restaurant Online Ordering Software | 8.6 (#17) | 8.0 (#46) |
| Delivery orders | Yes | Yes |
| Ordering channels | website and app | It supports web, iOS and Android apps, self-ordering kiosks, call center, and delivery, with menus, pricing, and orders synchronized from one back office. |
| Order management | Restaurants can manage incoming orders, pause intake from any device, and track ROI in real time. | Its order management system brings online orders, delivery app orders and in-house tickets into a unified workflow. |
| POS integration | Yes | Yes |
| Product | Popmenu describes Online Ordering as commission-free ordering that lives on a restaurant's website. | SimpleX describes itself as an end-to-end commerce platform for restaurants, connecting websites, mobile apps, kiosks, call center, delivery management, CRM, and loyalty. |
| Security | Popmenu says it undergoes annual SOC 2 Type II audits and that online ordering payments use PCI DSS compliant providers; full card numbers are not stored on its systems. | The order management page says customer data is stored securely, PCI compliance is supported, and two-factor authentication protects against unauthorized access. |
| Support | The site lists a Support Center, [email protected], and the phone number 1-844-POPMENU. | Every customer receives guided onboarding and ongoing support across their operating regions. |
| Branded mobile app | Yes | Yes |
Plans
Popmenu Online Ordering
- Starter$159 a month
- Essentials$269 a month
- Premier$459 a month
- Build your ownPriced on request
In their own words
Popmenu Online Ordering
Popmenu Online Ordering gives restaurants an online ordering channel on their own website, with app ordering also supported. Customers can order for pickup or curbside, and delivery and dine-in QR ordering are available. Orders can flow into connected POS systems without manual entry, while menu updates can synchronize across channels. Restaurants can manage incoming orders, pause intake from any device, and view top items, weekly order trends, average check size, and ROI. The ordering flow can include Popmenu Loyalty rewards and repeat ordering; restaurants can also collect guest contacts and send personalized invitations to return. Limited-time menus can serve holiday pre-orders, catering packages, and rewards events. Popmenu says it charges no per-order commission, but card processing fees apply, and DoorDash Drive delivery has a flat fee. The service runs on web, Android, and iOS, with Apple and Android apps for menu and order management. Starter costs $159 a month billed prepaid annually; online ordering and catering are add-ons on that plan.