PostHog vs UserInsight
PostHog
posthog.comUserInsight
userinsight.aiSide by side
| Figure | PostHog | UserInsight |
|---|---|---|
| Price from | Free | $239/mo |
| Free plan | Yes | — |
| Free trial | — | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | — |
| macOS | Yes | — |
| Linux | Yes | — |
| iOS | Yes | — |
| Android | Yes | — |
| API | Yes | Yes |
| Self-hosted | Yes | — |
| Plans published | 4 | 4 |
| Spec score · Customer Analytics Software | 8.2 (#11) | 7.0 (#24) |
| Integrations | PostHog CDP transforms events in real time and moves them across more than 50 destinations, including webhooks, Slack, Braze, and Customer.io. | The features page names Amplitude, Mixpanel, PostHog, Zendesk, Intercom, Help Scout, Typeform, Delighted, and G2 as examples of source tools or feeds it can unify. |
| Support | The free plan includes community support, while pay-as-you-go includes email support and Slack support for customers spending over $2,000 per month. | Scale includes priority support, while Enterprise includes a dedicated customer success manager. |
Plans
PostHog
- FreeFree
- Pay-as-you-go AnalyticsPrice not published
- Pay-as-you-go AnalyticsPriced on request
- Pay-as-you-goPrice not published
UserInsight
- Starter$239 a month
- Growth$719 a month
- Scale$1,799 a month
- Enterprise$2,998 a month
In their own words
PostHog
PostHog is a platform for building products, communicating with customers, and understanding customer data. Its suite includes product and web analytics, funnels, heatmaps, graphs and trends, lifecycle analysis, and user paths. Session Replay records sessions from web, React Native, iOS, Android, Flutter, and other SDKs. Feature Flags can target users, groups, or traffic percentages and support phased rollouts, kill switches, multivariate variants, JSON payloads, and beta opt-ins. An integrated data warehouse can use external sources such as Snowflake or BigQuery. PostHog CDP transforms events in real time and sends them to more than 50 destinations, including webhooks, Slack, Braze, and Customer.io. PostHog Desktop is a coding agent that can use product signals such as errors, support tickets, session replays, GitHub issues, Linear, and Zendesk to investigate causes and create pull requests. The free plan includes one year of event and metadata retention; free recordings are kept for one month. Paid plans guarantee seven years of event and metadata retention. PostHog also describes an open-source product licensed under MIT.
UserInsight
UserInsight has no write-up on Specifiction yet; its figures are above.