PracticeSuite Medical Billing vs Symplast
PracticeSuite Medical Billing
practicesuite.comSymplast
symplast.comSide by side
| Figure | PracticeSuite Medical Billing | Symplast |
|---|---|---|
| Price from | — | $300/mo |
| Free plan | — | — |
| Free trial | Yes | — |
| Open source | — | — |
| Web | Yes | Yes |
| Windows | Yes | Yes |
| macOS | Yes | Yes |
| Linux | Yes | — |
| iOS | Yes | Yes |
| Android | Yes | Yes |
| API | Yes | Yes |
| Plans published | 2 | 4 |
| Spec score · Medical Practice Management | 8.3 (#2) | 8.1 (#3) |
| Company legal name | Crunchbase identifies the legal entity as PracticeSuite, Inc., a privately held for-profit company founded by Vinod Nair. | Crunchbase lists the legal entity as Symplast, Inc. |
| Founded | 2004 | A Symplast company article says it was founded by plastic surgeons in 2013. |
| Headquarters | Tampa, Florida, United States | Symplast lists its address as 6750 N. Andrews Ave., Suite 200, Fort Lauderdale, Florida 33309. |
| Integrations | The platform is EHR-agnostic and advertises HL7, FHIR and API connectivity plus clearinghouse access to 1,600 commercial and government payers. | The public integrations page currently lists ImageAssist, which synchronizes standardized clinical photographs into patient charts. |
| Licence | The API terms describe PracticeSuite software and APIs as proprietary and state that no ownership rights are granted. | Symplast is presented as proprietary hosted software; no open-source licence is published on the product or API pages. |
| Rating on Capterra | 4.0 out of 5 from 41 reviews | 4.0 out of 5 from 25 reviews |
| Rating on G2 | 4.3 out of 5 from 11 reviews | 4.0 out of 5 from 2 reviews |
| Rating on GetApp | 4.0 out of 5 from 41 reviews | 4.0 out of 5 from 25 reviews |
| Rating on Software Advice | 4.0 out of 5 from 40 reviews | 4.0 out of 5 from 25 reviews |
| Security | PracticeSuite states it is HIPAA compliant and SOC 2 certified, and says it signs a Business Associate Agreement with every client. | Symplast markets HIPAA-secure communications, media and AI running inside its HIPAA-compliant infrastructure. |
| Support | The company lists a support phone number, (813) 607-2800, on its About Us page. | Symplast states that every plan includes access to real-person support within 60 seconds. |
| What it does | PracticeSuite is a cloud platform combining medical billing, practice management, EHR, patient engagement, scheduling, telehealth and revenue-cycle functions. | Symplast is a cloud EHR and practice-management system built for plastic-surgery and aesthetic practices, combining clinical, operational, payment, CRM and patient-engagement workflows. |
Plans
PracticeSuite Medical Billing
- Custom medical billing softwarePriced on request
- Custom medical billing software pricingPriced on request
Symplast
- Basic$300 a month
- GrowthPriced on request
- LaunchPriced on request
- VelocityPriced on request
In their own words
PracticeSuite Medical Billing
PracticeSuite Medical Billing combines AI, robotic process automation, and billing rules for medical billing and revenue cycle management. Its RCM Work Queue prioritizes tasks such as authorizations, benefits, denials, payer follow-up, underpayments, and appeals. Automation handles claim-status checks, payment posting, statements, and ERA posting with exception routing. The product also supports eligibility verification, denial management, coding, patient payments, and claim scrubbing. PracticeSuite says it can connect with EHR and billing systems through HL7, FHIR, and APIs, while its clearinghouse and EDI connectivity reaches 1,600 commercial and government payers. The cloud-based platform is accessible in a browser across listed systems and devices without local servers, installations, or version updates. It is presented for solo providers, larger practices, and medical billing companies, and covers 362 specialties and sub-specialties. PracticeSuite states that it is HIPAA compliant and SOC 2 certified, and signs a Business Associate Agreement with every client. Pricing is on request. Each client is allowed 10 GB of data storage per practice.
Symplast
Symplast is a cloud-based EHR and practice management platform built for medical aesthetics, including plastic surgery practices and med spas. Its clinical tools include customizable templates, voice-to-text, AI Scribe, ambient listening, e-prescribing and virtual consultations. A branded patient app supports secure messaging, push notifications, consent forms, photo sharing, virtual visits and invoice payments. CRM and Practice Growth Services cover lead capture, automated follow-up, conversion workflows, campaigns and reporting support. Symplast Payments supports card processing, remote payment links, recurring plans, CareCredit integration and patient app payments. The company says it can migrate data from other practice systems and provides milestone-based, role-aligned implementation training, with ongoing training included. It describes its patient app and media management as HIPAA-secure or HIPAA-compliant, and says each plan includes access to real-person support within 60 seconds. The platform is available on Android, iOS, macOS, web and Windows. Pricing is on request. The standard agreement is one year with monthly payments and a one-time setup fee for implementation and migration.